Reviews
Sales was excellent & incredibly informative & happy to
Sales was excellent & incredibly informative & happy to give detailed information & conversation about the vehicle I was looking at. On the other hand, finance was more aggressive & in my face compared to many other dealerships I've been to before. I understand a business wanting to make money, but it felt as though they wanted to dissuade me from making the purchase or scare me into purchasing more than I wanted to. I didn't want to debate my choices with the employee, but it ended up feeling that way once I left & inspired more buyers remorse & anxiety about the purchase than I'd like.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to leave us this feedback. Our General Manager would appreciate the opportunity to speak with you more regarding this situation. Please reach out to us at (303) 953-4581. We look forward to hearing from you.
I bought my daughter a used 2012 Audi A5 -exactly what
I bought my daughter a used 2012 Audi A5 -exactly what she wanted black on black - tinted windows - stunning! Drove great for about 3 weeks - we learned the oil was burning off as quickly as we could put it in. I called the dealership was referred to Justin Green - he said bring it in will fix it, and if it still has problems after 30 days, we will replace it with a car of equal value. Well guess what... Ava got a new car a 2017 BMW (another stunner white with black tinted windows, and red leather interior). I could not speak more highly of Justin, and MOD - they were amazing! I now feel my daughter has an excellent car and who knows maybe momma needs a G-Wagon... :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
If you can, AVOID this dealership at all costs.
If you can, AVOID this dealership at all costs. They are not trustworthy and have zero idea what Benz customer service looks like. We have begun both buying our cars and having them serviced at Mercedes Benz of Littleton - more than 30 minutes out of our way to not deal with the staff here. Unfortunately, we had a flat tire and this was the only solution to get it replaced. Apparently, we had to work around the service advisor's day off and when I asked to speak with her manager Nathan, he refused to call me back and had his assistant manager call me instead because he was going to leave town the next day. I asked again to speak with the service manager and was refused again. 72 hours later, our car with the replaced flat and another tire that they forced us to buy was ready. Picked up the car and will absolutely never give this dealership another dollar of our business. Stay away if you can - Littleton has AMAZING customer service - the reason we stay with the Mercedes Benz brand. The difference is really night and day.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our General Manager would like the opportunity to address your concerns regarding your service experiences. Please reach out to her directly at (303) 953-4581 when you have a chance. Thank you for reaching out to us.
Niko my sales associate was professional and down to
Niko my sales associate was professional and down to earth, he made my purchase easy and quick. No gimmicks, no run around, this dealer is just a no nonsense place. They were able to make the process easy as I was an out of state buyer and I would not hesitate with a future purchase from them. They are honest and live up to the prestigious Mercedes name and customer care
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
John remains the nicest salesperson in the universe.
John remains the nicest salesperson in the universe. Humble, kind, no ego, and no xx — thanks again for another excellent AMG purchase. See you again soon!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Worked with Griffin who was so great to work with.
Worked with Griffin who was so great to work with. But this Review is for the Management team and the GSM. I had spent hours searching online for this specific car, given my deposit info and ordered a lemon squad report (per their request) and was going to pay cash! My Sales guy who I worked with had the day off and his teammates and Management team had a buyer walk in and they SOLD them the car. Unless you are there and are financing this Dealership has NO INTEGRITY. I would not do business with them. Griffin however was a standup guy and very professional throughout the whole process I would recommend working with him if you are buying here.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
David, Thank you for your feedback—we’re glad to hear Griffin took great care of you. We sincerely apologize for the disappointment regarding the vehicle’s availability. To clarify, your deposit would not have been charged until after you approved the third-party inspection, and we did offer to refund the inspection fee since you weren’t able to proceed. Balancing in-store buyers with out-of-state interest is never easy, and we truly regret that this impacted your experience.
John Weisbart was my sales person.
John Weisbart was my sales person. He provided excellent customer service and was an absolute delight to work with. I have bought a lot of cars over the years and this was the most enjoyable and seamless process!! I cant say enough good about the dealership and its attention to the customer. John was fantastic!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
From first introduction through contract close, my sales
From first introduction through contract close, my sales advisor was excellent, finance process smooth, and greeting from the dealership manager so appreciated. A wonderful experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased you enjoyed your visit to Mercedes-Benz of Denver! We look forward to your next visit! Take care!
First time buying at Benz of Denver.
First time buying at Benz of Denver. Joey Bernat is a great salesperson. Super friendly, no pressure, and very helpful on car specifics. He is so accommodating and knowledgeable. Terrific experience. Love the car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Judy, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Drew was great, communicated well and presented plenty of
Drew was great, communicated well and presented plenty of options for us to choose from
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
