Reviews
Great service experience
I had a five year old battery that needed replaced and called the service bay to inquire about a quick replacement. The service representative was clear and helpful regarding when I could come in to the dealer for service. I arrived at the dealership and was quickly greeted by a service specialist. The service was quick, approximately thirty minutes, and I was back on the road. I purchased my vehicle at Honda Bloomfield and it's been my preference to also perform all vehicle maintenance at the dealership. I find the overall experience very good and the pricing to be reasonable. Despite having three Honda dealerships to choose from in the general area, I always choose Honda Bloomfield!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
NOT COMING BACK!!!
Needed oil change and door lock recall attended to. Was told before dropping car off it would be a 3 hour job. Dropped car off before 9am. Called at 12:15pm. Was told 45 minutes. Showed up to get car at 2pm. It's now 3:30pm and my car is STILL not ready. I am FUMING MAD!!! I will NEVER use this dealership again. Absolutely INCOMPETENT!!! Now, can't post this without leaving a rating and negative stars is not an option. WTH?!? Julee Sprague Sent from Me ?? via my iPhone
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Professional service
Brian Sabel provided an excellent service with my CRV. He is very patient as well in answering all my questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
25k vehicle service:CRV
Set up my appointment via online system, which was very easy and at a time convenient with my schedule. I received two reminders via email prior to the appointment. Vehicle drop off: many vehicles in the drop off bay but the maintenance crew managed well and wait time was minimal. Free hot drinks and snacks for those who wish to wait but I had errands to run. I received a call after the primary check was complete and advised some filters also needed changed. This added an additional hour but in three hours overall my vehicle was done. The pick up was quick and easy! Good job team and see you for my next service date.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Part sent back.
The repair work was well done, but I had to wait an extra day because the parts department had returned the part needed. I called for an appointment as soon you notified me the parts were in stock.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Honda Bloomfield is ALL Good!
Honda Bloomfield is a good place to buy your next car! That's why this is my 2nd Honda purchased from this dealer. The sales and service experience is unmatched. I got the car I wanted at the right price.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
One of the best dealership/service experiences ever in my lifetime. Very much recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Replacement keys are pricey!
$141 for a replacement key seems way too costly! We later discovered that local lock smiths can program keys and chips for half this price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer Service
My Wife and I were in the market for an "SUV". Went to several company"s before stopping at Page Honda in our now trying 3 week adventure with not luck. Talked to Peggy at first who paved our way to see a sales person, James Spezia. What a pleasure to meet a great customer service person. It was he who lead us to the perfect vehicle. We bought a Honda SRV-EX. Perfect in every way. Thank you, James.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Joseph!!!
Joseph, Thank you for an enjoyable leasing experience!!! Congratulation on your new bundle of joy! The 2014 Honda CRV is a wonderful vehicle, with one HUGE DOWNSIDE; the gas mileage is not as great as the sticker in the window stated! To get the stated average 25 mpg, I would literally, have to glide well below the posted speed and never stop at a light or stop sign to even come close to the projected 25 mpg! I am lucky if I get btwn. 15 and 18 mpg (city), and 23-25 (highway). Shame on Honda!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car