Reviews
Oil change and tire rotation
Friendly lady who wrote up my service order for my truck. Walked wit me to the waiting room. Came and let me know that they had finished mu service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service!
Excellent Service. Howard is the best technician in this area!!! Steven the Service Advisor does an excellent job!!! Jeff Smith Ford has the best Ford/Lincoln service in Central Georgia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Service personnel were friendly and helpful. I was very pleased with the speedy service when I had the oil changed in my car and also a 30,000 mile checkup at the same time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I love the way they treat the customer as well as how knowledgeable the salesman are . I'm very satisfied with Jeff Smith
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff Smith Ford
Family based no pressure, never had the sharks (salesman) come after you. Would recommend to anybody I know. Never had that sinking feeling during the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SERVICE
Just professional and friendly service. Wanting Customer satisfaction. Didn't realize I would enjoy the FORD ESCAPE as I have. Wish I could win the lottery I would get the FORD EDGE SPORT; to me the ultimate retirement vehicle. But the ESCAPE ain't bad. THANK U JEFF SMITH FORD.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Showroom was very clean and organized.
Salesman was very polite. Salesman showed me many different cars and SUVs. Good area for test driving. Salesman showed me many new electronic features as my old car was 17 years old.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
My experience at Jeff Smith Ford in Byron, GA has always been positive. The staff there is always courteous and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall, Great.
The sale man. He was funny; kind and understanding. In couple years, I will look at Jeff Smith Ford again. Agin, sale man was great!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and attention to customer
I always enjoy the straight shooting from Jay, Larry and Bryant. I have bought four vehicles at this location and have not had anything but good service, including efforts to locate and obtain the specific car I desired.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase