Reviews
Tevin Hill made buying my new Ford F-150 an excellent experience. He was knowledgeable, honest, and never made us feel pressured. He answered all of our questions, kept us informed throughout the process, and made everything easy from start to finish. I love our new truck and highly recommend Tevin to anyone looking for a great car-buying experience!
Tevin Hill made buying my new Ford F-150 an excellent experience. He was knowledgeable, honest, and never made us feel pressured. He answered all of our questions, kept us informed throughout the process, and made everything easy from start to finish. I love our new truck and highly recommend Tevin to anyone looking for a great car-buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
I thought I found the Maverick truck I wanted in Macon, by looking online. But the next morning I was contacted by a person at Jeff Smith in Byron. She told me they had the same truck (XLT, 2.0 turbo engine, 4K tow package, ruby red metallic), but theirs included the luxury package and the black appearance package. And they could sell it to me for the same price Macon was offering theirs that didn't have these packages. I made an appointment to see Tanner Fritz late that afternoon. He had the truck ready for me to see and test drive (I loved it!), and we agreed on a great price. Tanner was great to work with, and the process was smooth and easy. Since I live by myself, and came to shop by myself, and didn't trade in my car, I ended up with 2 vehicles to get home. Tanner offered to bring the Maverick to my house in Warner Robins first thing the next morning. When he delivered it, he paired my phone and showed me a few other things about the Maverick. It was a great experience, and I'm loving my new truck!
I thought I found the Maverick truck I wanted in Macon, by looking online. But the next morning I was contacted by a person at Jeff Smith in Byron. She told me they had the same truck (XLT, 2.0 turbo engine, 4K tow package, ruby red metallic), but theirs included the luxury package and the black appearance package. And they could sell it to me for the same price Macon was offering theirs that didn't have these packages. I made an appointment to see Tanner Fritz late that afternoon. He had the truck ready for me to see and test drive (I loved it!), and we agreed on a great price. Tanner was great to work with, and the process was smooth and easy. Since I live by myself, and came to shop by myself, and didn't trade in my car, I ended up with 2 vehicles to get home. Tanner offered to bring the Maverick to my house in Warner Robins first thing the next morning. When he delivered it, he paired my phone and showed me a few other things about the Maverick. It was a great experience, and I'm loving my new truck!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They tried ripping me off several times unfortunately I work in the car industry. That's why I know their finance manager Matt Smart is anything but. I told him to transfer my plates he said he couldn't do it. I explained how to do it and told him I could even show him in the reynolds/docupad system. No I had to shell out an extra 300 bucks because Matts an idiot. Also had to spend a lot of extra time getting that done costing me more money. Sadly they had exactly the car I was looking for so I had to deal with these hair brains. If you go in to this place may God have mercy on your Soul. I wanted to write a real nice review for the salesman that helped me but I can't remember his name all I remember is that Matt Smart ruined everything.
They tried ripping me off several times unfortunately I work in the car industry. That's why I know their finance manager Matt Smart is anything but. I told him to transfer my plates he said he couldn't do it. I explained how to do it and told him I could even show him in the reynolds/docupad system. No I had to shell out an extra 300 bucks because Matts an idiot. Also had to spend a lot of extra time getting that done costing me more money. Sadly they had exactly the car I was looking for so I had to deal with these hair brains. If you go in to this place may God have mercy on your Soul. I wanted to write a real nice review for the salesman that helped me but I can't remember his name all I remember is that Matt Smart ruined everything.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Paul, we are so disappointed to learn of this situation you have described. Please give us a call at (478) 956-4007 at your earliest convenience and we will do our best to make this better, if we still can. Thank you again for this honest feedback and we hope to hear from you soon.
Fantastic dealership! My salesman Tanner Fritz was the best! Friendly, fair, fast, answered all my questions promptly. I purchased a used Ford Edge in absolute perfect condition, and I absolutely love it! I’d buy three more from him if I could! Highly recommend.
Fantastic dealership! My salesman Tanner Fritz was the best! Friendly, fair, fast, answered all my questions promptly. I purchased a used Ford Edge in absolute perfect condition, and I absolutely love it! I’d buy three more from him if I could! Highly recommend.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Tracy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Austin and the service Department are always prompt, thorough and most importantly, honest. They service my whole fleet!!
Austin and the service Department are always prompt, thorough and most importantly, honest. They service my whole fleet!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reggie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
In and out fast at the price I asked for. Will do business there again in the future..
In and out fast at the price I asked for. Will do business there again in the future..
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
They had many trucks to choose from large selection of vehicles staff was very helpful
They had many trucks to choose from large selection of vehicles staff was very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Had a good experience thanks to Mr Terry. He was an outstanding salesman. He took extra time to make sure all my needs were met. Thank you
Had a good experience thanks to Mr Terry. He was an outstanding salesman. He took extra time to make sure all my needs were met. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Friendly service. Nice waiting area. Completed service explained thoroughly. I will return. Convenient hours of service.
Friendly service. Nice waiting area. Completed service explained thoroughly. I will return. Convenient hours of service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very knowledgeable and great folks to deal with. They took plenty of time with us just to sell a used car.
Very knowledgeable and great folks to deal with. They took plenty of time with us just to sell a used car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cole, our Staff works hard to go the extra-mile for our valued guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!