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Findlay Chrysler Dodge Jeep Ram

(1,296 reviews)
Visit Findlay Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (419) 434-1598 (419) 434-1598
Used (419) 434-1302 (419) 434-1302
Service (419) 434-1620 (419) 434-1620

Reviews

(1,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Chrysler Dodge Jeep Ram from DealerRater.

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Comfortable and honest

The dealership was very friendly and clean. The experience was a good time with friendly and knowledgeable sales people. I really like the overall dealership. Everyone should come to the dealership and look around for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Friendly, informative, dependable

Jerome Kenner was knowledgeable, professional, and patient during the purchase of my Jeep Wrangler. The sales and finance team did a great job in a timely manner. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent experience

First experience at a dealership went pretty well. I felt very comfortable as soon as I walked in. Dave was really professional and kept things pretty simple. Pretty satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Vance Denali

Jerome worked with us to get the truck he has been wanting! We couldn’t be happier with Jerome! He was awesome! We will be back soon to upgrade another vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Purchased Used 2018 F150

To begin, I would like to day that pricing here is great, and is the reason I made the 3 hour drive to buy here. However, in hindsight I'm seeing several things that I feel should have been done that were not. First off, I drove off the lot with about 1/8 a tank of gas. Had already hit the highway by the time I realized how low it was, and considering the long drive home didn't want to turn back. Secondly, I've had the truck for a week, and it already required an oil change, despite the "next service due" sticker they placed saying it was good for 5000 more miles (the oil I drained out definitely looked pretty dirty, so it wasn't a matter of just forgetting to reset the oil change indicator). So, don't trust their used car inspection, or their "topping off of fluids." Even noticed that my washer fluid is about half empty. I'm disappointed in myself for not catching these things, but honestly, I felt that these things shouldn't have had to be questioned. I was also told that by scheduling a test drive, they would get my monthly payment where I wanted it. To me, that meant a bit of a price reduction to make it happen. However, they simply added a few more months to my term to get that payment right, so definitely pay attention when it comes to the financing process. Overall, the people are friendly and pricing is fair, but just some attention to the little things would have gone a long way.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good dealership

Good experience. I got a great deal and they were very professional . It was fast friendly service. They made me a deal I couldn't refuse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jerome's #1

Jerome was a delight to work with and made our experience enjoyable. Even when there was a slight issue he jumped into action to take care of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Service

Very nice and helpful people. Who we dealt with, Rick Duffman, was excellent and we were very pleased with him and our visit. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Perfect

Worked with Jerome, best experience at a car dealership ever! No pressure, relaxed, friendly, seriously just an absolute great experience overall to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy Transaction, Straight Forward Purchase!

These were great folks to deal with. We purchased a used a car and would purchase from them again. They were straight forward on pricing and there was no pressure to purchase. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.