Reviews
My new used truck
My visit was quick,friendly, and very professional.I wouldn’t hesitate to stop back in on my next vehicle purchase thanks to all the staff with all they did for me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Simple and to the point
It was nice to be able to communicate via text and email, schedule an appointment with the actual person who contacted me back when I wanted to see the vehicle I found on line. The vehicle was prepped and ready, Alexa remembered my name and our discussions. She made it a point to be quick and understood her customer, knowing I drove 2+ hours in a winter storm to make the deal happen that afternoon. Often you go into a dealer and are attacked by several sales people. This dealer was approachable and caused little anxiety. The staff, even though were not directly involved with my sale, made sure I enjoyed my time there... you could also feel the team atmosphere with the joking and laughter in the background. All around a great visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy process
Everyone I worked with from start to finish made the usually stressful process easier. Jerome was great working with me over the phone to get the payment to a comfortable range for me before I drove in from out of town. He was laid back and didn't pressure me whatsoever. Would definitely work with him again to buy another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Courteous and Professional Service
I took a recently purchased Jeep in for service and was very pleased with the way Justin Lobdell and team treated me. I was greeted by a professional and courteous service agent (Patrick) who listened to my issues then proceed to go above and beyond to ensure the work that was performed was done with high quality. He also had my Jeep checked for recent software updates something I might have overlooked. Overall, I feel good about my choice to use Findlay Chrysler's service and I'm confident that I'll come back for any future service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy, Happy, Happy
Very pleased .. they made me feel at home and everyone was very helpful and kind. Whenever possible I will refer anyone to this dealership. Thx.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Experience
Rick Duffman is your man! He's honest. He's straight up. He WILL get you taken care of. Rich Slack is awesome too. I had a great experience all around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience !
While spending about a month looking to purchase a new vehicle I decided to take a trip to Findlay Chrysler Dodge Jeep . Upon my arrival I was greeted by Alexa who is such a great sales leader . She helped me for literally 5 hours until I was comfortable purchasing my new 2018 Jeep Compass Latitude. After deciding on purchasing , Norm was excellent in the finance department and made sure I understood everything and walked me through the whole proceess. Being new to Ohio and the Findlay area , I didn’t know where to go but now after visiting Alexa at Findlay Chrysler Dodge Jeep , I will recommend them to everyone I know !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car Shopping Experience
We came in today to look at a car and Melissa K. ended up being our sales representative. I hate car shopping, but Melissa made the experience a little better. She was polite, fun, considerate, and very helpful. We did not walk away with a car, but I would highly recommend her to anyone seeking great customer service at Findlay Chrysler.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Jeremy got me into my truck with absolutely zero hassle and an extremely pleasurable experience. Would recommend to anyone! Thank you Jeremy for your awesome service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was very comfortable and it was an amazing experience
Alexa was amazing n very friendly she was able to get me the best deal for me.She woked with me through the whole process n made me comfortable and taken care of
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car