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Findlay Chrysler Dodge Jeep Ram

(1,297 reviews)
Visit Findlay Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (419) 434-1598 (419) 434-1598
Used (419) 434-1302 (419) 434-1302
Service (419) 434-1620 (419) 434-1620

Reviews

(1,297 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Chrysler Dodge Jeep Ram from DealerRater.

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My new used truck

My visit was quick,friendly, and very professional.I wouldn’t hesitate to stop back in on my next vehicle purchase thanks to all the staff with all they did for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Simple and to the point

It was nice to be able to communicate via text and email, schedule an appointment with the actual person who contacted me back when I wanted to see the vehicle I found on line. The vehicle was prepped and ready, Alexa remembered my name and our discussions. She made it a point to be quick and understood her customer, knowing I drove 2+ hours in a winter storm to make the deal happen that afternoon. Often you go into a dealer and are attacked by several sales people. This dealer was approachable and caused little anxiety. The staff, even though were not directly involved with my sale, made sure I enjoyed my time there... you could also feel the team atmosphere with the joking and laughter in the background. All around a great visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy process

Everyone I worked with from start to finish made the usually stressful process easier. Jerome was great working with me over the phone to get the payment to a comfortable range for me before I drove in from out of town. He was laid back and didn't pressure me whatsoever. Would definitely work with him again to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Courteous and Professional Service

I took a recently purchased Jeep in for service and was very pleased with the way Justin Lobdell and team treated me. I was greeted by a professional and courteous service agent (Patrick) who listened to my issues then proceed to go above and beyond to ensure the work that was performed was done with high quality. He also had my Jeep checked for recent software updates something I might have overlooked. Overall, I feel good about my choice to use Findlay Chrysler's service and I'm confident that I'll come back for any future service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Happy, Happy, Happy

Very pleased .. they made me feel at home and everyone was very helpful and kind. Whenever possible I will refer anyone to this dealership. Thx.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Awesome Experience

Rick Duffman is your man! He's honest. He's straight up. He WILL get you taken care of. Rich Slack is awesome too. I had a great experience all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience !

While spending about a month looking to purchase a new vehicle I decided to take a trip to Findlay Chrysler Dodge Jeep . Upon my arrival I was greeted by Alexa who is such a great sales leader . She helped me for literally 5 hours until I was comfortable purchasing my new 2018 Jeep Compass Latitude. After deciding on purchasing , Norm was excellent in the finance department and made sure I understood everything and walked me through the whole proceess. Being new to Ohio and the Findlay area , I didn’t know where to go but now after visiting Alexa at Findlay Chrysler Dodge Jeep , I will recommend them to everyone I know !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Car Shopping Experience

We came in today to look at a car and Melissa K. ended up being our sales representative. I hate car shopping, but Melissa made the experience a little better. She was polite, fun, considerate, and very helpful. We did not walk away with a car, but I would highly recommend her to anyone seeking great customer service at Findlay Chrysler.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Jeremy got me into my truck with absolutely zero hassle and an extremely pleasurable experience. Would recommend to anyone! Thank you Jeremy for your awesome service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Was very comfortable and it was an amazing experience

Alexa was amazing n very friendly she was able to get me the best deal for me.She woked with me through the whole process n made me comfortable and taken care of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.