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Findlay Chrysler Dodge Jeep Ram

(1,298 reviews)
Visit Findlay Chrysler Dodge Jeep Ram
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (419) 434-1598 (419) 434-1598
Used (419) 434-1302 (419) 434-1302
Service (419) 434-1620 (419) 434-1620

Reviews

(1,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Chrysler Dodge Jeep Ram from DealerRater.

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Brittany Jackson was SUPER! Very kind and helpful!...

Brittany Jackson was SUPER! Very kind and helpful! Finance department was smooth and efficient. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First Visit Impressions - Seems to be Real Thing

I had an 8am appointment, my first one for my new jeep cherokee with 27,500 miles (a gift). I was happy that i was gotten in so very quickly for an oil change. Also, I was very happy that I was informed that the 30,000 mile check up was basically an oil change, saving me much needed money. I was also told to get tires rotated which I did. And i had a sensor out, which I was informed about including cost to repair and that was replaced and repaired during this same visit, which I appreciated. I liked the music and the comfortable chairs. I wish Fox wasn't on the television! ugH! i wasn't told exactly where the waiting room was and had to snake myself back to what I had to guess was the waiting room....I saw no free coffee which I get at the cheapest of auto shops, a disappointment. Add coffee in addition to the venting machine there. Overall, I am happy to have my jeep at my findlay jeep dealer and hope to build a trusting relationship that keeps my jeep in tip-top condition, giving me professional, quality service and not trying to rip me off in any way.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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DJ

DJ worked extremely hard to get my monthly payments as low as possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brittany Jackson was so helpful to me. She answered every...

Brittany Jackson was so helpful to me. She answered every question I had, and made sure I knew exactly what I was getting! Amazing service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is a great dealership! Excellent staff and...

This is a great dealership! Excellent staff and technicians! I would recommend this dealership to anyone! The service staff is second to none. Friendly people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience

Jake was very helpful in my decision to purchase a used car. I appreciate his quick responses and professionalism. He delivered on all his commitments from the sale, financing, to the delivery of the car. I appreciate all those involved with my purchase.. even the delivery guys just as friendly as can be! Thank you all I highly recommend Findlay Chrysler Jeep !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was so pleased with the service I received! They were...

I was so pleased with the service I received! They were fast and efficient. I received the vehicle I wanted and had service with a smile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service and knowledge people. If someone...

Excellent service and knowledge people. If someone doesn't know the answer, they find some one who does. Nice waiting area. When they have diagnosed the problem, let you know what the cost will be and if you want to do the repair

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service

In for vehicle service and was done well and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Went in to get the value on our explorer told Brittany...

Went in to get the value on our explorer told Brittany Jackson what we would potentially be looking for and she worked her magic and put my wife in her dream Jeep! Hassle free, time conserving, great overall experience! Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.