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Findlay Chrysler Dodge Jeep Ram

(1,298 reviews)
Visit Findlay Chrysler Dodge Jeep Ram
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (419) 434-1598 (419) 434-1598
Used (419) 434-1302 (419) 434-1302
Service (419) 434-1620 (419) 434-1620

Reviews

(1,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Chrysler Dodge Jeep Ram from DealerRater.

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Brittany and team were great to deal with. Price was...

Brittany and team were great to deal with. Price was good and Truck is in great shape. They were very flexible with document signing process due to my wife not able to travel to their dealership and we were able to sign remotely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I purchased a used 2014 Jeep Grand Cherokee from Findlay...

I purchased a used 2014 Jeep Grand Cherokee from Findlay Jeep Chrysler Dodge Ram. After viewing the Grand Cherokee online I called to schedule a appointment to test drive the vehicle. Upon calling the dealership I was greeted with a welcoming, professional, inviting experience while scheduling the test drive. I arrived at the dealership and was informed that my appointment was with Brittany Jackson. From the moment Brittany greeted me I knew I was at the right place. Her smile lit up the place and her energy was so positive. She had a bubbly personality with a great attitude. Not only was she fun to deal with but she was also very professional and knowledgeable. She really knew her stuff. She was very knowledgeable in regards to the Jeep Grand Cherokee and what it has to offer. She was also very knowledgeable in regards to my financing options along with what would work best for me. I felt like Brittany informed me on everything I needed to know. There was no surprises and no hidden agenda. I had a bit of anxiousness and fear buying a used vehicle from a dealership that I was not familiar with. However, Brittany made me feel very comfortable and very safe. She made the car buying process very easy and very smooth. Her knowledge and experience led me to purchasing my vehicle at the time of test driving! I highly recommend visiting Brittany for your next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Review

I purchased a used 2014 Jeep Grand Cherokee from Findlay Jeep Chrysler Dodge Ram. After viewing the Grand Cherokee online I called to schedule a appointment to test drive the vehicle. Upon calling the dealership I was greeted with a welcoming, professional, inviting experience while scheduling the test drive. I arrived at the dealership and was informed that my appointment was with Brittany Jackson. From the moment Brittany greeted me I knew I was at the right place. Her smile lit up the place and her energy was so positive. She had a bubbly personality with a great attitude. Not only was she fun to deal with but she was also very professional and knowledgeable. She really knew her stuff. She was very knowledgeable in regards to the Jeep Grand Cherokee and what it has to offer. She was also very knowledgeable in regards to my financing options along with what would work best for me. I felt like Brittany informed me on everything I needed to know. There was no surprises and no hidden agenda. I had a bit of anxiousness and fear buying a used vehicle from a dealership that I was not familiar with. However, Brittany made me feel very comfortable and very safe. She made the car buying process very easy and very smooth. Her knowledge and experience led me to purchasing my vehicle at the time of test driving! I highly recommend visiting Brittany for your next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil change

Very one was very nice and did a great job !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had an amazing experience buying a truck here today!...

Had an amazing experience buying a truck here today! Brittany Jackson was amazing and her dedication to her job and the customers was phenomenal to witness. She went above and beyond to ensure that I was satisfied in every step of the process! Thank you to Brittany and everybody else at the Findlay Chrysler Dodge Jeep dealership for all your help. Please stop by and ask for Brittany if you're in the market for a new vehicle, she seemed like a friend rather then a salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a wonderful experience. It was painless and...

What a wonderful experience. It was painless and professional. Every need met, every question answered. Brittany was awesome to work with and was an invaluable asset to getting into a vehicle I love! Thanks Brittany and staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My Dodge Ram experience.

The experience was wonderful. Britany did a great job helping me get into the vehicle that best suited me. The process was painless and quick. Would recommend Brittany to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Process was quick and painless, they worked with me to...

Process was quick and painless, they worked with me to get the payment I was looking for. Got more than I was expecting for my trade. Damon did a great job, would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Felt extremely deceived by this dealership. I completed...

Felt extremely deceived by this dealership. I completed their trade evaluator online and communicated with the BDC person for the dealership. I had a few questions about a new vehicle on their lot, specifically inquired about what the Chrysler Employee pricing would be as it is a benefit I qualify for. I was told I would need to setup an appointment with a sales rep to obtain the pricing, so I did. At my visit to the dealership I had my trade evaluated, which came in far less than their online quote and took the vehicle for a test drive. When going over figures for the car I was informed that they do not honor employee pricing and not to mention the vehicle listed on the website also showed a $2300 discount that was not honored as advertised. I lost all respect for this dealership and will not visit again for sales or service. If I would have been told upfront they do not honor employee pricing I would not have wasted the sales reps time or my time. Damon did a great job as a salesman, not his fault on the above.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great car purchase experience!

Jeremy, our sales person, took great care of us. The car was ready for us to drive when we arrived, he could answer all of our questions and got us a super deal. We really appreciate that he wasn't pushy and was there to genuinely help us out. We highly recommend asking for Jeremy C. when shopping for your next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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