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Findlay Chrysler Dodge Jeep Ram

(1,297 reviews)
Visit Findlay Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (419) 434-1598 (419) 434-1598
Used (419) 434-1302 (419) 434-1302
Service (419) 434-1620 (419) 434-1620

Reviews

(1,297 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Chrysler Dodge Jeep Ram from DealerRater.

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Jeep Grand Cherokee

The used car sales manager is one of the reasons people shop outside of Findlay!! Otherwise, the experience was great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Their sales policy is not what we expected or the usual...

Their sales policy is not what we expected or the usual high pressure experience. There was no pressure or up selling. They offered a fair price. No haggling. Brittany made me love buying a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a great experience while purchasing a used Vehicle....

Had a great experience while purchasing a used Vehicle. The salesman (Chase) did a fine job of answering any questions and selling us the vehicle we were looking for. The finance manager did a great job of getting us approved for the loan. We would definitely consider them again for any vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very efficient service. Oil change, tire rotation and...

Very efficient service. Oil change, tire rotation and general inspection was done very quickly and at a reasonable cost. I was also given a coupon for a free car wash! J. Dowling- Findlay

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Working with Brittany Jackson was such an awesome time.!...

Working with Brittany Jackson was such an awesome time.! She really listened to what I wanted, worked with my budget and was just so fun to be around. I highly recommend going to her when in search of a car.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone we delt with was extremely helpful! They worked...

Everyone we delt with was extremely helpful! They worked with me from start to finish and are still checking in to make sure everything is ok!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Usually, buying a vehicle at a dealership is full of...

Usually, buying a vehicle at a dealership is full of hassles. Not at Findlay CDJR. Kevin Sheehan was great to work with. Very flexible as I stopped in several different times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Brittany did an amazing job with getting us in a car that...

Brittany did an amazing job with getting us in a car that was much more baby friendly for us to grow into as a family! Gave me a very good trade in price and worked with us as much as possible. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Our purchase

Although we would always encourage people to buy form the company and Jeremy, we did feel this experience was not as exceptional as we were planning. The financial guy was rude and pushy and we were made to feel poorly because we wouldnt pay for the added warranty. Also Jeremy was VERY busy but it showed. At one point he told us if we dont buy the van the couple over there will. He was not able to get the dents taken out of our van and the touch up on the scratches was a pitfalls attempt at appeasing us. However Jeremy has always been honest and helpful, willing to fit us in on short notice. The other staff was also very attentive and polite, holding doors and quick to attend to our needs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast, easy, and dare I say enjoyable?

I was initially skeptical of buying a car online without test driving it, but the sales team was very reassuring of the process and immediately eased my concerns. All of my questions were answered over the phone, and the process from start to finish was very easy. The sale was completed in less than a day, without ever leaving my house. The communication was excellent not only between myself and the dealership, but also between departments. I never had to duplicate information when I was talking to someone new, whether it was sales/financing/etc. Most people feel overwhelmed when buying a new car, but this was very stress-free with no one pushing for add-ons, upgrades, or anything else. Just a straight forward purchase with no hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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