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Findlay Chrysler Dodge Jeep Ram

(1,297 reviews)
Visit Findlay Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (419) 434-1598 (419) 434-1598
Used (419) 434-1302 (419) 434-1302
Service (419) 434-1620 (419) 434-1620

Reviews

(1,297 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Chrysler Dodge Jeep Ram from DealerRater.

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I just bought a 2020 GMC Sierra! Brittany Jackson was my...

I just bought a 2020 GMC Sierra! Brittany Jackson was my salesperson! This is not the first vehicle she has sold me and definitely won’t be the last! She’s outstanding! I had talked to her before arriving to the dealership about the two trucks I was interested in. She had both ready for a test drive when I arrived. She took my truck while I was on the test drive and got me a great amount for my trade! The work this woman does is amazing! She has moved mountains for us on both vehicles we have bought from her! Thank you again Brittany for your outstanding work! You’re the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The Fix

Their service team was able to fix our car when 3 other repair services could not figure out what was wrong with it. They gave us a loner vehicle while ours was being repaired. Quality people and service. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We drove from Michigan to purchase a vehicle from Findlay...

We drove from Michigan to purchase a vehicle from Findlay Chrysler Dodge. It was well worth the trip. Our sales person Brittany Jackson had everything in order and ready when we arrived. We recieved excellent service. The staff was friendly and professional. I would recommend this dealership when shopping for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2020 Ford F250 Super Duty 4x4

My sales Lady, Brittany, was wonderful. She made the entire experience quick and easy. I was out of their in no time with a great deal and a sweet truck. THANKS BRITTANY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Smooth, easy process

My experience was much better than I could have ever expected. 1) The truck that I wanted was ready to roll when I got there. 2) The salesperson greeted me immediately, got me into the truck for a test drive, and I was out for my drive within 10 minutes. 3) They gave me a fair value for my trade without a fuss. 4) Everyone that I dealt with was very respectful of my time and was apologetic that they were not moving the process faster. Honestly, the whole process took less than 2 hours. Test drive to me driving out the door in less than 2 hours. I did NOT feel rushed, but I felt that everyone at the dealership did their best to move the process along.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Ram 1500 truck I purchased is great truck and truck...

The Ram 1500 truck I purchased is great truck and truck clean like it was advertised and they helped with financing.the salesman was helpful and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Oil Change

Took a lot longer than expected for an oil change.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy to work with

I knew what I wanted before going into the dealership. Went in, didn't get the run around or pushed into something I didn't want. Sales person was polite, knowledgeable and accommodating. I would definitely do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience was quick and easy. My sales Lady was...

My experience was quick and easy. My sales Lady was great. She made sure everything went smoothly.. I had other things to take care of that afternoon and Brittany made it possible for me to get out of there in plenty of time. And I left in a sweet truck. Thanks Brittany

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience ever! Salesman needs a...

Best car buying experience ever! Salesman needs a promotion! So personable and went through a lot of hassle to make the deal! So pleased and the process was so easy. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.