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Findlay Chrysler Dodge Jeep Ram

(1,296 reviews)
Visit Findlay Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (419) 434-1598 (419) 434-1598
Used (419) 434-1302 (419) 434-1302
Service (419) 434-1620 (419) 434-1620

Reviews

(1,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Chrysler Dodge Jeep Ram from DealerRater.

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Super friendly staff

Brittany was fantastic to work with. She helped me find a great car for my son. I couldn’t have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great after a long drive

Great price on a used truck I was looking at! Great sales associate that was very helpful! Also very considerate of our long drive to get to the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

Ryan was very helpful and knowledgeable of the vehicle I purchased from him. I highly recommend Findlay CJDR to anybody for new and used cars. Customer service was second to none

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

She is a very nice professional and friendly person

I would recommend Amber to everyone that I know to come see her if they are interested in buying or leasing a new car. She was very helpful and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

"Best Vehicle Purchase Experience"

BRITTANY JACKSON is TOP NOTCH!!! I traveled 14 Hours on Amtrak from New York to purchase My 2018 Cadillac Escalade ESV and I tell you....This was BY FAR....THE BEST experience I've ever had at a Dealership. The Entire Transaction was SMOOTH AS SILK!!!! BRITTANY JACKSON is Surely an Asset to Findlay, to have as a Sales Person!! So if you go to Findlay I Highly Recommend that You ask for her!!! I would Surely travel back to Ohio to get another vehicle from Findlay if they have One I want!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

I had a great experience buying my car from Brittany Jackson! She was super nice and helpful answering all my questions. I highly recommend you go see her if you are car shopping she'll treat you right. Thanks Brittany, keep doing what you are doing you are an amazing individual!! Also Rich was awesome when it came to finance. He made the how process fast and painless. He even keep searching for a better interest rate and monthly payment for me even though I had already agreed to a much higher payment. Thank you Rich I greatly appreciate it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First car buying experience

I couldn’t have had a better experience with rick duffman at findlay cdjr. Got me started with a GREAT starter car. Only took about an hour and a half to get everything finished so he’s quick on time. The sales manager, Brad Overly did everything he could to get me in the vehicle that was within my budget. I couldn’t be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Horrible Experience

Horrible dealership. Sales person Jerome was fine but from that point on horrible experience. Had issues with a conversion from one system to a new system and did not get any papers after purchase. Was told they would email and EVERY TIME they emailed me only one page of the transaction; our promises to provide insurance. Then did not receive papers to register the vehicle before the temporary plates expired and had to wait over 2 hours so I could rush to the BMV and get it registered! And more but to much information. Horrible experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

19 Billet

Amber done everything she could to help us in all aspects of buying this car. Rich was also good at going over finance info and cut to the chase. Both were very appreciated. Pat in service dept was The Reason we gave Findlay Chrysler a try!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast, easy, professional.

We set up an appointment to meet with Keith to look at a couple of used trucks they had on cars.com. Keith had the trucks ready for us when we arrived. He was very professional through the entire process and we didn't feel pressured at all. Every staff member we encountered was very friendly and professional. Will definitely make the drive to Findlay for our next vehicle purchase as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.