Reviews
Amazing experience with great people.
No other salesperson has been so patient and understanding than Brittany Jackson. She has a go-getter attitude and won't stop looking until she has found the perfect vehicle for you. They definitely have the best prices around and the staff is amazing. They are so friendly and don't push you to just buy something. I've been looking for 2 years for the perfect vehicle and have been working with Brittany for about 10 months. She never gave up and through phone conversations and e-mails reminded me that I was not forgotten that entire time. She has such a pleasant personality and makes you feel so comfortable with the entire process. She helped reduce all anxiety about the process and assured me that had the one I purchased not been the one for me, she would have kept looking until she found it. What a memorable experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, no pressure sales.
Their prices were the best in the nation. We drove about 4 hours each way to purchase my fiance’s vehicle. After several weeks of searching we could not find another car within several thousand dollars of their prices. We fully thought they would low ball us on the trade to make it up... wrong! Very fair trade offer, right in line with our expectations. I would 100% come back to Findlay for our next purchase. See BRITTANY if you do. We searched on dealerrater.com and found she had 5 stars. I would highly recommend her to anyone. Very polite no pressure. Just showed the vehicle and allowed us to make our decision. More car dealers should take a page from their book. Also the finance guy was very polite and didn’t try to pressure us into all the extended warranties and tire warranties. He provided us the information of what was available and was respectful of our decision to decline the extended warranties. I would definitely do business here again. Thank you very much Findlay Staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people to work with!
I highly recommend Chrysler for your dealership. They are wonderful people to work with and do their absolute best to get you what you want in your price range! Amber Johnson is a great person to work with when you go in. Thank you again Amber for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great deal
Great car shopping experience, salesman was polite, easy going, knowledgeable about the inventory, overall great experience with him. Will definitely come back when the time comes for a new vehicle. Would recommend to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy to do business with
The trade in and finance process was so easy! I spent less than 1 hour at the dealership to purchase and finance my 2019 Grand Cherokee. This included a test drive and meeting the service and parts staff. Thanks to Rich Slack, Brad Overly and Kane Faber for all the help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great salespeople
My boyfriend and I had a great experience yesterday at this dealership. He purchased a 2018 Ram 2500 (used) from Jeremy Chetister who was a great help in our decision. He was professional and very positive!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Never Buy a Used Car from Findlay Chrysler
Bought my 2014 Ram 1500 about a month ago. After the first weekend of having it was having issues with the Air suspension. The main question about the truck i had for Ryan was the Air Suspension. I continue to still have issues with it and all Ryan would help me do is get an appointment to get it serviced that i would have to pay for even after he and his sales manager assured me they have not heard of any issues with it. Now i am taking it to my dealer to get it fixed since it has zero suspension in it now. So until i can get it fixed i have a 30K paper weight that cannot be driven because it has no suspension. Haven't even made my first payment on it and now i get to spend who knows how many thousands to get it fixed. So thank you Findlay Chrysler for saying whatever you needed to sell your vehicles. This will be the last one i ever buy from you.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Experience.
Had a great experience with Jeremy. He answered all our questions and didn’t pressure us. We went to several dealers and came back to this one because Jeremy was so easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing!
I bought a 2015 GMC Sierra today! We drove just over 4 hours to get the truck. We started the process online yesterday and they had everything all set for us when we got there today! Great staff and even greater sales rep! Brittany was so nice and made the process smooth! Definitely recommend her and this dealership! THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Experience
Our salesman Jerome was very down to earth kind of guy who took the time to want to get to know us. He wasn't one of those pushy sales guy. The whole experience went smooth. No complaints on our end. If you need a salesman Jerome is the man.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car