Pischke Motors of La Crosse

On October 20th, 2021 I took my vehicle in for a routine oil change at Pischke NIssan in La Crosse, and was told I needed to replace my front left and right control arms. They had to check with my Warranty I purchased when I bought the vehicle and they would get back to me and let me know cost and time-frame. I had originally talked with Brandy and she had left a voicemail after the oil change and I called back and talked to someone a few weeks later since I had not heard back anything else yet on an estimated date for repair. I was told by more than one person that they looked up my warranty info and I was going to have to pay $50-$100 dollars for the repair and the rest would be covered by my warranty. I called back every month and I was assured that my warranty was not expired until 2022 and that it would be honored even though the parts were still not in 3 months later... I was worried that they would not cover it after it expires if the parts were not going to be in. I was assured it was safe and ok to drive my vehicle long distances with no repercussions or further damage being caused. I was getting very frustrated with no call backs about when the "parts" were finally being in since they told me they were ordered and it would be covered numerous time but they were awaiting the parts arrival. I ended up calling and talking to Julie three weeks back and she said she would do some detective work for me and get back to me. I was never called back. I ended up calling back last week and talked with Julie again and asked her if she forgot about me.. She said she had to talk to someone else about it and that it looked like my warranty had expired... I am beyond frustrated and in complete shock and disbelief how bad their communication is and how I was lead to believe by numerous employees, whom they say 2 of them do not work their anymore, that everything was good to go they were just waiting on the parts and my warranty would be covering most of the cost of the repair work... I will not be buying a new vehicle when the time comes and trading mine in their because of this bad experience and I would not recommend them to anyone of my friends or family. I felt like I was forgotten, not cared about, promised something, disregarded and then told sorry your warranty doesn't cover it and none of the multiple 3 + people you talked to should have told you that... Very disappointed to say the least. I would give it a 1 star now!

i HAD A BIT OF AN EMERGENCY ON A SATURDAY EVENING, AS MY DRIVER SIDE WINDOW BROKE ON A COLD WINTER DAY. SERVICEMAN AARON DID A GREAT JOB LETTING ME INTO THE SERVICE BAY, PUTTING PLASTIC ON MY DRIVER SIDE DOOR, AND SENINDG ME ON MY WAY, FREE OF CHARGE - THANKS SO MUCH!!!

Working with the sales team was enjoyable and hassle-free. Detail team does excellent work. Destin came in on his day off to complete the sale.

Quite possibly the worst car dealership in America. DO NOT PURCHASE YOUR CAR FROM THIS DEALERSHIP. Go anywhere else other than here. Amateur sales reps with horrible communication and customer service. The Pishcke owner makes Nissan look bad. He has horrible customer service and wont call you back himself. Wont buy from Pischke or Nissan ever again.

I was treated so well by everyone. Andy and his coworkers made my buying experience very easy. Would recommend them too anyone buying a new or used vehicle.

I took my car in for repairs and they gave me incorrect information about what was wrong with it. It ran better before they made the repairs that they did. They sent my complaint to Blake and I told him what another repair shop had told me. He thought I should believe him even though they had already been dishonest. He told me if I was going to act that way we shouldn't do business together. Poor customer service and very dishonest.

Andy Pradovic was my salesman at Pischke Motors in Lacrosse WI. He was very kind and thoughtful. As soon as I told him my price range and what I was looking for he was on it. He was available for me whenever I wanted to test drive. He was also very patient with me as I was waiting for my car to be repaired. The purchase was quick and simple. He sat in my new car with me and explained the phone system and other bells and whistles. He also called me a week later to make sure everything was ok and that I was happy with my new purchase. I would recommend him to anyone that is interested in purchasing a vehicle. Thank you Andy!!!!

After much searching, I found what I was looking for at Pischke’s. We called the dealership and spoke with Andy who assured us the vehicle was still available, so we drove from Wisconsin Rapids. Andy was right there to greet us, and gave us all the details and then took us for a test drive. We were very impressed with Andy’s knowledge and very friendly, helpful attitude. He definitely made the buying process very easy and enjoyable, as did several of the other employees there, who were also assisting in the sale. The next day, Andy called us to ask how our trip home went- we honestly are so very impressed and satisfied with the entire sale! Thank you Pischke’s and specifically Andy- you were great to work with and we absolutely LOVE our Jeep!

Appreciated the option of dealing over the phone and receiving home delivery. Exceptional service from Randy and Blake. Wouldn't hesitate to return for a future purchase.

I had a terrible experience with this dealership. I had an appointment to test drive a car and drove three hours to see it. When I got there they told me it had sold two days before that. I never got a call for an apology. It had been on a three day hold before it was sold- they never told me that when I made the appointment. Bait and switch. DON’T TRUST THIS DEALERSHIP!!!!