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Mercedes-Benz of Fort Mitchell

(763 reviews)
Visit Mercedes-Benz of Fort Mitchell
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award
New (859) 308-1119 (859) 308-1119
Used (859) 993-7639 (859) 993-7639
Service (859) 993-7635 (859) 993-7635

Reviews

(763 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Fort Mitchell from DealerRater.

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No pressure, listened to understand exactly what I wanted

No pressure, listened to understand exactly what I wanted in terms of pricing, selections and made great recommendations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Craig was amazing to work with.

Craig was amazing to work with. Was prompt on responses to our questions. Highly recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Trent provided outstanding service with quick responses —

Trent provided outstanding service with quick responses — truly the best! I’ll definitely return again soon.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fort Mitchell Mercedes Benz dealership is definitely the

Fort Mitchell Mercedes Benz dealership is definitely the best in the game. My salesman Craig Cliff is so welcoming, knowledgeable and has a great sense of humor. It was the best experience buying a car and he made purchasing my G - Wagon so special with a video and a large red bow on top of it too. I am telling everyone looking for a Mercedes to go see Craig. I promise you that he will deliver!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great online used car buying experience.

Great online used car buying experience. Our sales person Elhadj was very professional and detailed oriented. We handled all pricing over the phone and when I went in to pick up the car as an out-of-town buyer, he had the entire process planned out. It was a very efficient and fair process. I would recommend this dealership annd our sales person, Elhadj, in particular.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was my first car bought at Mercedes-Benz of Fort

This was my first car bought at Mercedes-Benz of Fort Mitchell but definitely not my last! It was a 2 he drive from my house but I will be back ! The entire staff had a smile on their face and were friendly. I worked with Elhadj and he was a man of his word. He went over and above to make sure I was taken care of while at the dealership. He took care of most of the paperwork before I arrived. He was friendly and didn’t have that “I want to make a sale” pressure kind of vibe. It was different than any car dealership I’ve ever been to! If you are looking to buy a Mercedes I’d highly recommend Elhadj to help you find the car of your dreams. The car I purchased was a gift for my wife on our anniversary and Elhadj made sure I got the car in time and had time to arrive back home to surprise my wife when she came home from work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mercedes Benz of Fort Mitchell is the best dealership

Mercedes Benz of Fort Mitchell is the best dealership that I’ve been to. They treat their customers like royalty. I bought a Mercedes for my wife for our anniversary and Elhadj made sure I got the best deal possible and that I was extremely happy with what I was buying. I would highly recommend him to help you find the vehicle that you are looking for. This wasn’t a high pressure sales type of place but rather how can they help you find the car of your dreams type of place.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Tyler Grefer at Mercedes-Benz of Fort Mitchell is the

Tyler Grefer at Mercedes-Benz of Fort Mitchell is the BEST! I've never had a smoother experience buying a car. He communicated with me throughout the whole process and got me a car that was perfect for my situation! I'm really grateful to have came to this dealership the day I did and LOVE my new car. I will be recommending my friends, family, and colleagues to Tyler + this dealership. Everyone that works here has been super helpful throughout the entire process. Thank you guys!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just purchased my first MB from MB of Ff.

Just purchased my first MB from MB of Ff. Mitchell. I’ve bought MB’s from other MB dealers in the past. This was the best experience, due in part to the outstanding service from Sales Rep. Trent Nipper. Dealership is high touch in every respect.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I just purchased my fourth Mercedes-Benz from this

I just purchased my fourth Mercedes-Benz from this dealership. My experience is always been good they've treated me Well Service is great my salesperson Elhadj my sales person did a great job. I love my car thanks Steve Barber

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.