Reviews
Emailed Huffman's for information
I saw a minivan they had on cars.com and emailed them to get information about it. They replied about a day later and gave me the information I needed. I did find a similar minivan at lower price and decided on the other one. I did not purchase from them or even got a chance to go and see their store, but the email reply was within an acceptable time frame and did give me the info I needed.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the review. We try and email as soon as we can.
Interested in a truck they had
I emailed them about the truck they had that i was interested in. They answered very quickly, within 30 minutes, and gave me all the info i needed to know. I wasnt aware it was salvaged and they include many pictures to show off the product. As well as details on repairs and everything else. Great customer service and help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the 5 star review
Great
Great service and grea assistant, rapid response True the app as well thank you
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive feedback. Looking forward to doing more business with you in the future. Thank You, Huffmans Auto Sales
Response
I made an inquiry as to reported prior damage and an offer on a vehicle - Ford Taurus. However I received no response from the dealership. I see prior complaints regarding no response as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The email was responded to as quickly as possible and answered on Tuesday December 13. Please check your junk or mistakenly deleted items for reply. Please call our dealership for information also 724.547.6202 and speak to one of our salesmen. Our hours are Monday, Tuesday, Thursday 9:00am 7:00pm Wednesday, Friday 9:00am 5:00pm Saturday 9:00am 1:00pm. Thank You for your interest in the vehicle, hope we can work something out in the future.
Sucked
Some of the people there could have been more knowledgeable about the cars and the price is to high for damage cars with salvage title I took my business elsewhere
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank You for considering Huffmans Auto Sales for a car purchase. We are sorry we could not get together on a price due to you having a trade in. Happy you found what you were looking for. Again Thank You for considering us, Huffmans Auto Staff
Joe B. Mine
Liked the vehicle did not purchase could not get there to view or test drive
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for the review. Hope we can work something out in the future. Call us at 724.547.6202 ahead of time and make sure the vehicle is available.
your Luke
The contact when I ask any.................................................................................................................
- Customer service 3.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Contact us at 724.547.6202
very fast email responses!
Yes they were fast with getting back to me over the net! I was well informed about each car. Even told me where to go and use his name for financing! Though I didn't buy was still very helpful and definitely would refer them in future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank You for the positive feedback!
It was available and then no one told me it sold
I was told it was available, I checked the day before I was going to go, when I emailed, I was told it was sold the day before I verified it online. Why not let the person know that is interested that the car sold.. Customer services ??? Where is it ?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Steve We apologize for the confusion. Inventory moves quickly here. Please call and check for availability with one of our salesman. Any questions please feel free to call us at 724.547.6202
built on lies
I will write the bad experience that i had with Huffman's They have returned my calls and they were nice. I felt that i would get a good deal if i bought from them. However, i was interested in a car that looked good from the outside but needed few repairs, i asked the dealer please before and after i bought the car, please let me know what's wrong with car i will buy it anyway. They told me few problems that costs nothing to fix but they didn't tell me that the car's chassis is bent and that it needs major repairs. However, they have told me that it wouldn't cost a lot to fix and from what i saw it looked perfect, but when i brought the car to a body shop they told me that it will cost so much to fix. And it's not worth fixing. I fixed the car and I barely sold it for $3000 less and now the guy who bought it is complaining about other things that I didn't know of. Never buy from Huffman's.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are sorry to hear that you are not fully satisfied with your experience in purchasing your vehicle. We do not repair anything here at our facility and we do not do estimates. We suggest to bring a body man to look over the vehicle for you. We point out the problems that we are aware of, and we help as much as we can. We have been in business for 28 years selling salvage (damaged) and reconstructed (previously damaged) vehicles, customer satisfaction is very important to us, we wish all of our customers to have a pleasant experience here. If you have any other concerns or questions please feel free to call us at 724.547.6202. Thank You.