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Huffman's Auto Sales Inc.

(58 reviews)
Visit Huffman's Auto Sales Inc.
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–1:00pm
Sunday Closed
(724) 204-8562 (724) 204-8562

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffman's Auto Sales Inc. from DealerRater.

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Great place

Love seeing all the cars they have staff is very friendly. I like being able to look at your own pace. A bit tough looking at all the cars on the sheet but that’s the only bad thing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review.

On June 2, 2020 My father and I bought a 2010 Subaru...

On June 2, 2020 My father and I bought a 2010 Subaru Forrester from saleswoman Kristy Caldwell. It had and R title for minor hail damage to the body.. Prior to buying it, on May 28th, I had emailed Kristy and specifically asked that Huffmans mechanics look over it, inspect it and make sure that it was mechanically sound and safe and good to drive. I got an email back from Kristy stating " I had the mechanic drive it and check over everything for me." "It will be ready to go". So we bought the car.. It had no warranty, as many of their cars dont. I drove it home from Mt. Pleasant on June 2 after paying $11,224.00 up front. By 5pm on June 3, 2020, after driving it only 44 miles (test drive, 33 miles from Mt pleasant to pleasant hills, and 2 trips to a local gas station) my check engine and anti-slip lights came on on the dashboard, and the cruise control light started blinking.. Since Huffmans was already closed, i called Kristy at 9 am June 4, 2020 to tell her the problem. After telling her, i was hung up on twice. Finally, the third call I was transferred to Eddie, who rudely said, I have a meeting to attend, so make this fast because I dont have time. I explained the situation, the fact that i had just bought the car 48 hours ago, that i had been told by Kristy that it was checked and mechanically sound. I stated that this was unacceptable, and he needed to make this right. He told me to get the car up there, and his Mechanics would check it out.. I said " I am not driving a car 33 miles with the check engine and anti-slip lights on. That is dangerous.. You need to come and get the car". He told me he would not come and get the car, that i needed to get it up there. Now a tow without membership to AAA was over $100 no matter who quoted me. Shouldnt have to pay after dropping $11,224.00 only 48 hours before. Eddie never once offered to have it towed back to the dealership to get fixed. So i finally said, ok, since you are going to act that way, and those were my only options, then i am going to take it to the Bowser Subaru Mechanics 3 miles from my house.. Eddie told me if i took it there he wouldnt do anything to offset the cost of any damage they found.. I said that if he was going to be that way, court is an option. He said" I dont give a xxxx what you do." Then he hung up on me. Thats 3 hang ups in 1 day! Anyway, I took the car to Bowser Subaru, and within 45 minutes they called me back and told me that the Turbo engine had metal shards all through it, and the lines to the turbo engine were shredded. In essence. the turbo engine was fried, and the line to the freon in the air conditioner was leaking .. So much for Huffmans mechanics im glad i didnt trust them.. To fix it will cost me an upwards of $2600.00. I called Huffmans again, asked for the owner and they hung up on me again. I called back and said i would only speak to the owner. The girl at Huffmans said the owner would call me back as soon as he was finished with another call. 5 Minutes later, Eddie calls me back and proceeds to tell me that he told me to bring it back to Huffmans. I told him that he had refused to provide me with a safe option of bringing the car back, so i took it to the Subaru Dealer. I told him what they had found ( I have a box of all the bad parts as well as pictures of the damaged turbo engine, and lines before they touched it). Eddie proceeded to tell me that he had only wanted his mechanics to look at it, that he didnt trust Subaru dealers. Eddie said that these mechanics at Bowser, a very reputable authorized Subaru dealer, were lying and doing this themselves... He did not care one bit that he had just sold a dud, lied, and cheated a customer out of almost $15,000, including my repair cost.. Huffmans is the last place that you want to go to find a car. The salespeople are very rude, and the owner is a thief, who preyed on an 80 year old Vietnam veteran, and cheated him out of a lot of money.. My father has stopped the payment on his credit card, and we will be taking legal action immediately. Dont go through this pain. Stay away from Huffmans Auto Group in Mt. Pleasant, Pa.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Excellent Service and a great price

Mike was extremely helpful. He kept in contact with me throughout the whole process. We got a almost brand new car for a very great price. Sales process wasn't intrusive or pushy and they worked with me to ensure I got my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind review and the rating. Hope you enjoy your new car.

Outstanding Service and a great deal!!!

I have bought several cars from these good folks. Always true to their word and always want their buyers to be happy! I would heartily recommend these people to anyone looking for a great deal on a car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Wes for the nice review and rating. Hope you are enjoying the vehicles you purchased, come and visit us again soon.:)

Excellent Service

Huffman’s was awesome. They listened to our needs and were not pushy at all. I picked out what I wanted to look at and they handed me the keys to go and look myself. No high pressure sales or gimmicks. Just honest people. Appreciate all the flexibility and help from the entire staff. I will continue to be a customer here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You for the nice review

Fantastic experience

We just purchased a 2015 Dodge Durango from Huffman's Auto. Great car, great price. Upon arrival the car was ready to go, and the purchase was complete in under an hour. The staff was very friendly and interactive with my 3 children while the paperwork was completed...they even made sure to slide them some candy while we waited 😆. This is the fifth vehicle I have purchased from this dealership over the years and have never been disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank You for the nice review

Great communication, great people.

Great dealership! Way more down-to-earth than other dealers I've been to, reliable, honest, and great pricing. I drove 2 1/2 hours out to pick up an '07 Mustang and it was worth the drive! Would recommend to anyone who wants a solid used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You for the nice review. Hope you are enjoying your new Mustang.

Great!

I was looking for a different car because I wasn’t comfortable in the vehicle I had. They were very kind and helpful and gave me a fair price for my trade. I would definitely recommend Huffmans.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review. Hope you enjoy your new ride.

Down to earth, trustworthy, fair

Will never purchase a vehicle from anyone but this place again. I have been taken advantage of by major dealerships, I will stick with trustworthy hometown folks any day of the week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick response

Are used the Cars.com online question page to ask the dealer in important question. He responded back quickly and was able to answer my questioNy, Ny

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank You for the review.