Reviews
built on lies
I will write the bad experience that i had with Huffman's They have returned my calls and they were nice. I felt that i would get a good deal if i bought from them. However, i was interested in a car that looked good from the outside but needed few repairs, i asked the dealer please before and after i bought the car, please let me know what's wrong with car i will buy it anyway. They told me few problems that costs nothing to fix but they didn't tell me that the car's chassis is bent and that it needs major repairs. However, they have told me that it wouldn't cost a lot to fix and from what i saw it looked perfect, but when i brought the car to a body shop they told me that it will cost so much to fix. And it's not worth fixing. I fixed the car and I barely sold it for $3000 less and now the guy who bought it is complaining about other things that I didn't know of. Never buy from Huffman's.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are sorry to hear that you are not fully satisfied with your experience in purchasing your vehicle. We do not repair anything here at our facility and we do not do estimates. We suggest to bring a body man to look over the vehicle for you. We point out the problems that we are aware of, and we help as much as we can. We have been in business for 28 years selling salvage (damaged) and reconstructed (previously damaged) vehicles, customer satisfaction is very important to us, we wish all of our customers to have a pleasant experience here. If you have any other concerns or questions please feel free to call us at 724.547.6202. Thank You.
2007 buick lucernepurchased on Feb,13th
i purchased a 2007 Buick Lucerne after talking on the phone to Ted. I drove 100 miles and met Ted and after reaching an agreed upon price they even delivered the vehicle to Ohio for me. great people to work with ..the car is repaired and ready for paint thanks to everyone that helped an old man(I'm 81 years old)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You for the business!!
Dino Donatelli
Good.e mail response ,could not get loan but very helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hope we can work something out next time. Thank you for your time and recommendation.
No response.
I got NO RESPONSE, on the car I inquired about, I checked my spam folder, I did get an email relating to 2 cars I never inquired about.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
If you are receiving emails on vehicles you did not inquire about than there is something wrong with cars.com and their email returns. Every replied email is replied to the original recipient, all sales representatives here at Huffmans, and cars.com. This email was replied to on the day of receiving it from cars.com and was sent successfully on our end. Please check junk mail again, and accidental deleted items. Call our office, 724.547.6202, during business hours. Mon, Tues, Thurs 8:30 - 7:00 Wed, Fri 8:30 - 5:00 Sat 8:30 - 1:00. Thank You and sorry for the inconvenience.
Hmmm...
I sent them an e-mail through here and never got a response back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We reply to all emails as promptly as we can. Please check your junk mail or mistakenly deleted items. Or call our office during business hours: Mon, Tues, Thurs 8:30 - 7:00 Wed, Fri 8:30 - 5:00 Sat 8:30 - 1:00 . Thank You
hummer
they answered all my questions even though i didn't make a purchase yet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Huffmans
Huffman's seemed to be a very well run organization. My salesman was as helpful as he could be with my inquiries and gave me information about the cars condition that he did not have to. I was extremely pleased with my experience with these people. Howard Fisher
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
A+ awesome place
If your looking for a good reliable and well priced car you will not be disappointed. Huffmans auto treated me with respect did not pressure me or try to jack prices on me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase