Reviews
Jared was very helpful with all aspects relating to our...
Jared was very helpful with all aspects relating to our purchase of our new Passport.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service, clean showroom, fast credit...
Great customer service, clean showroom, fast credit approval. Answered all of my questions. Thanks for my Honda
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great service, Jared was very professional, honest, fast...
Great service, Jared was very professional, honest, fast and easy to work with. Will refer him to anyone looking for a car. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying was a stress free and fair process. Altoona Honda...
Buying was a stress free and fair process. Altoona Honda has professional and respectful staff throughout the whole experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great financing, great customer service, love my Honda...
Great financing, great customer service, love my Honda CRV.. Talked me though alot. Thanks again
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The customer service is awesome! I Love Altoona Honda and...
The customer service is awesome! I Love Altoona Honda and will definitely be back in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hamid was absolutely exceptional. His personality was...
Hamid was absolutely exceptional. His personality was warm and inviting, he answered any and all questions we had and beyond, and he explained every essential feature that was provided with our vehicle. His further efforts to make sure the car was in prestine condition prior to picking it up further proved how dedicated he was to providing excellent service and satisfaction with a personal touch. I look forward to my future in servicing my vehicle at this dealership because of this wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
very good experience, I would recommend rick in sales...
very good experience, I would recommend rick in sales to anyone, he made us feel very comfortable and answered all our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The vehicle I was looking at and did an online credit for...
The vehicle I was looking at and did an online credit for was not available but was going to be delivered a week later? Then why pull my credit?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Awful experience buying used car.
I had high hopes coming here for a car. Our time here consisted of a condesending, disrespectful, rude, unprofessional, useless, disorganized, and clearly inexperienced salesman with horrendously awful people skills who was unable/unwilling to answer my car-related and car buying-related questions. As a customer, I have never been so stressed out and upset during a shopping experience and it was really all because of how my husband and I were treated/spoken to during the interactions. If my husband didnt like the car so much that night, I would have easily walked out because the salesman definitely did not deserve to make the sale for how he treated us. No one deserves to be treated the way we were or to feel the way we felt that night when a business is trying to sell you something. To get him to acutally answer a question that required more effort than a simple yes or no was like pulling teeth.. Clearly, he just wanted a commission and to get rid of us ASAP. I would never go back after the terrible experience with this salesman. I do not recommend this place at all unless you want to be stressed out and lashed at for shopping and asking questions. Honestly, for how many questions I had that he either could not answer or just told me it was "not important" I truly struggle to actually understand what his purpose was in this interaction aside from needlessly stressing us out. The experience with the finance manager on the second night was wonderful though. He had a clear understanding and efficent skills regarding how to appropriately interact with human beings. I really wish he was the one who was guiding us through the process. It may have actually been a really great experience if we had had him or someone like him throughout the entire experience. So...maybe the salesman just sucked and needs to learn how to appropriately interact with people.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase