Altoona Honda

I had high hopes coming to altoona honda for a car. Our time here consisted of a condesending, disrespectful, rude, unprofessional, useless, disorganized, and clearly inexperienced salesman with horrendously awful people skills who was unable/unwilling to answer my car-related and car buying-related questions. As a customer, I have never been so stressed out and upset during a shopping experience and it was really all because of how my husband and I were treated/spoken to during the interactions. If my husband didnt like the car so much that night, I would have easily walked out because the salesman definitely did not deserve to make the sale for how he treated us. No one deserves to be treated the way we were or to feel the way we felt that night when a business is trying to sell you something. To get the salesman to acutally answer a question that required more effort than a simple yes or no was like pulling teeth.. Clearly, he just wanted a commission and to get rid of us ASAP. I would never go back after the terrible experience with this salesman. I do not recommend this place at all unless you want to be stressed out and lashed at for shopping and asking questions. Honestly, for how many questions I had that he either could not answer or just told me it was "not important" I truly struggle to actually understand what his purpose was in this interaction aside from needlessly stressing us out. The experience with the finance manager on the second night was wonderful though. He had a clear understanding and efficent skills regarding how to appropriately interact with human beings. I really wish he was the one who was guiding us through the process. It may have actually been a really great experience if we had had him or someone like him throughout the entire experience. So...maybe the salesman just sucked and needs to learn how to appropriately interact with people.

Wanted to trade in my car for a 2014 crv, never heard a word if I was approved or not,Obviously not.Worst dealership I ever dealt with!Never called me,Brayton,and thought this dealership would be different.Never again

My Husband & I actually chose the 1st car Rick showed us. Very thankful for excellent, helpful, quick service. We love our new car. Very happy.

Robby Johnson understood my need to take my time with a decision. He was very helpful with the process. My husband and I have purchased through Altoona Honda several times and it is a great dealership with a great product. I buy Honda for the reliability and quality and I go to Altoona Honda for the excellent service.

Rick got me into a car right away without any wait. Had everything ready right after our phone call. Very Thankful for Rick and Altoona Honda

He got me into a car right away without any wait. Had everything ready right after our phone call. Very Thankful for Rick and Altoona Honda

China from Altoona Honda was wonderful. She was great to work with and she made sure I got exactly what I wanted and I got the exact color I wanted. I absolutely love my new 2020 Honda CR-V. China and the rest of the Altoona Honda staff were absolutely amazing with us and even my puppy dog Frankie. Altoona Honda has an excellent staff, especially China.

China from Altoona Honda was wonderful. She was great to work with and she made sure I got exactly what I wanted and I got the exact color I wanted. I absolutely love my new 2020 Honda CR-V. China and the rest of the Altoona Honda staff were absolutely amazing with us and even my puppy dog Frankie. Altoona Honda has an excellent staff, especially China.

Robby was excellent to work with and he did everything he could to make me happy.They didn't use high pressure to make a sale and I felt comfortable working with them.

I was in the market for a new Honda Accord Sport. China and Dave made the negotiation quick and hassle free. I can't believe what a great deal I got on my brand new 2019 Honda Accord Sport. I have been a returning customer to Altoona Honda and have purchased many cars from them. I Highly recommend them for your next new or used car purchase. Their follow up and service after the sale is top notch. Ask for China at Altoona Honda, you wont be disappointed.