Reviews
Rick was great he went out of his way to make sure I got...
Rick was great he went out of his way to make sure I got what I want and to earn my business.. I love my new 2022 honda crv
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was in need of a vehicle rather quickly and have always...
I was in need of a vehicle rather quickly and have always purchased Hondas. However this time, I couldn’t find the model that I wanted anywhere in south central PA. Via an Internet search I was able to locate the one I wanted at Altoona Honda. I then called and talked with Rick McMullen, reserved the vehicle, and drove 2-1/2 hours to take possession of it the next day. The service provided by Rick was outstanding. He was attentive to our needs and even provided us with hamburgers and hot dogs for lunch! He knew we were in a hurry to get back home and Rick and his team did everything they could to quickly get us back on the road. It was well worth the 300 mile round trip to deal with Rick and the staff at Altoona Honda. Within 24 hours of making the initial phone call, I was a proud owner of an Insight,…Honda #11 for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hamid was an excellent salesman. He took great care to...
Hamid was an excellent salesman. He took great care to make sure I understood what all the features were on my Pilot and how to use them. Was not pushy at all. I’m thrilled with my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Altoona Honda was a pleasure to work with. After...
Altoona Honda was a pleasure to work with. After totalling our car, we only had 3 days to find a new car. Pretty much everything was handled over the phone. Except for some lack of communication, it went smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rick was very helpful he explained everything and went...
Rick was very helpful he explained everything and went out of his way to help.. I love my new honda CRV 😃
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone there was very friendly and helpful
Everything from start to finish at this dealership was...
Everything from start to finish at this dealership was excellent. I had called ahead to check on the availability of a vehicle and stated I would be in to take it for a test drive. When I arrived the vehicle was already out front ready to be taken. It was a rainy day and I was greeted at the door by the salesman Hamid whom had a an umbrella for us to go go over the vehicle. During this process and the test drive not once did I feel pressured to make the purchase. During the closing process everything was explained in detail to me and the financial expert worked hard to find me the best rate. I am very happy with my experience and would recommend working with Hamid and the rest of the closing staff at Altoona Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Every person we spoke with was extremely polite and kind...
Every person we spoke with was extremely polite and kind Great experience, will come back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly and welcoming. They make every customer...
Very friendly and welcoming. They make every customer feel cared for. They make an effort to get you in the car you want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My salesperson (Ken Lingenfelter) was great and very easy...
My salesperson (Ken Lingenfelter) was great and very easy to communicate with - I got a good deal and bought a new truck! However, after the sale I learned firsthand that AH's parts and service departments leave a lot to be desired.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I have now leased three vehicles through Altoona Honda....
I have now leased three vehicles through Altoona Honda. Every experience has been great! I plan to return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car