Reviews
Overall great experience buying car
Sales and finance worked with me to get price to where I wanted. I walked in without intentions of buying and left with the car I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Derek for your review of our team! We're pleased to hear that you found your perfect car and we look forward to being of service to you again in the future!
Making an appointment is always a pleasure at Basil.
Making an appointment is always a pleasure at Basil. From the receptionist and the reminders of the appointment and when arriving always a happy person greets me!! The wait is never long and everyone at the dealership always has a smile and a friendly hello!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for you feedback and review of our team! We're always happy to see you and it's always a pleasure to be of service!
Excellent dealership to do business with.
Excellent dealership to do business with. Very thorough during the sale and delivery process. Sales person explained everything and answered all questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve Piniewski is excellent sales person
I have used this dealership many years leased about 10 cars Steve Piniewski has been my salesman he goes above and beyond to help with whole process I would highly recommend this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very friendly and professional explaining things very
Very friendly and professional explaining things very clearly enjoyed our experience there a lot wouldn’t hesitate to come back when looking for another vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and praise of our team! We're so glad you enjoyed your time with us and we look forward to being of service to you again!
Efficient, friendly, knowledgeable.
Efficient, friendly, knowledgeable. Nate our sales person was on point & patient. Nate answered all questions & did NOT pressure us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful friendly service & no pressure! Nate was honest & listened to our wants! It was actually painless to shop for a car!!
Thank you for your kind word and praise of our team, especially Nate! We're very happy to hear that you provide with great customer service and that Nate made you feel comfortable while you were with us. We look forward to being of service to you again in the future!
First impressions
This was my first time go to this dealership; the dealership was bigger than I expected with a large selection of new and used vehicles. I had already found the vehicle I was interested in on-line but the staff was very helpful providing me with all the details about the vehicle and streamlining the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your review of our dealership and our team! We are so happy that you were able to get you in to your perfect vehicle, and we look forward to being of service to you in the future!
The service was fast, and personnel were very courteous
The service was fast, and personnel were very courteous and efficient. My vehicle was very clean when I got it back.. High praise for the service dept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your praise and kind words about our service team! We strive to provide excellent service to every person that walks through our door, we can't wait to be of service to you again in the future!
VERY SATISFIED CUSTOMER!!
I highly recommend Rachael. She went above and beyond to make everything go smoothly. Working with Rachael was absolute pleasure. I never felt pressured to make a decision and most importantly a PROFESSIONAL who knows the car business inside and out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Darcy! Rachel is one of our best and we're glad to hear that she made your time with us enjoyable. We strive to provide a pressure-free and knowledgeable experience. We appreciate your recommendation and are glad to hear that everything went smoothly.
I went to this dealer around noon and by evening I was
I went to this dealer around noon and by evening I was walking out with a truck. They are absolutely awesome people to work with. They are not pushy or Shafi. They are there for you. I would recommend anybody and everybody to these people and I will take people right to them to buy vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Leroy for your review of our team, we're thrilled to hear about your great experience with us! We appreciate your recommendation and we look for to serving you again soon!