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ALM Mall of GA

(848 reviews)
Visit ALM Mall of GA
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–8:00pm 8:30am–6:00pm
Saturday 9:00am–8:00pm 8:30am–3:00pm
Sunday 12:00pm–6:00pm Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(678) 866-1476 (678) 866-1476

Reviews

(848 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Mall of GA from DealerRater.

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Jesus Flores was a great and caring individual that

Jesus Flores was a great and caring individual that helped me and my son with our purchase and made it so easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased a vehicle 2/17/24 with a minor defect the

Purchased a vehicle 2/17/24 with a minor defect the dealership put in writing they would repair. No repair as of 6/19/24 no resolution. Dealt with Tony Joksimovic on initial purchase and been ignored by him since. Contacted Billy Myers, said he was GM who failed to call back with a resolution as promised. Then with James, also a manager, still no resolution. Don’t buy your next car from this dealer. Horrible customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Recently purchased a SUV for daughter Baker and Keanen

Recently purchased a SUV for daughter Baker and Keanen delivered the vehicle and completed all of the paperwork. The delivery was smooth and their dedication to us and the sales was commendable. I do highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice quality cars, the entire inventory is impressive and

Nice quality cars, the entire inventory is impressive and very extensive, and the customer service people were also very nice with their kind responses

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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They have a wide variety and options to choose, I

They have a wide variety and options to choose, I received a so kind message very quickly from the customer service department, very good attention from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Had the best experience in buying my car.

Had the best experience in buying my car. Rosa got me a great deal and I’m loving my car a interest rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We were treated with disresprect and rudness of two sales

We were treated with disresprect and rudness of two sales employees (Abdul and Phiilip). our price difference was $500 and we wanted to negotiate it. Abdul told us to either buy the car or leave the store. Then phillip showed out of no where and tear down the negotiation paper without talking to us and then walking away and vaping. Wowwww.. No manager takes responsibility for these two employees actions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rosa Pool was very helpful in my purchase of my Nissan

Rosa Pool was very helpful in my purchase of my Nissan Rogue. I told her what I was looking for and she showed me options that best matched! She was quick and knew her stuff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Fatima went above and beyond of helping us get a c class.

Fatima went above and beyond of helping us get a c class. if you want someone to go the extra mile , Fatima is the one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jamel was awesome.

Jamel was awesome. He had superb customer service. I cannot recall the name of the man I'm finance but he also is very personable. Thank you for helping me with what I've been wanting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.