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ALM Mall of GA

(837 reviews)
Visit ALM Mall of GA
Sales hours: 9:00am to 9:00pm
Service hours: 8:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:30am–6:00pm
Tuesday 9:00am–9:00pm 8:30am–6:00pm
Wednesday 9:00am–9:00pm 8:30am–6:00pm
Thursday 9:00am–9:00pm 8:30am–6:00pm
Friday 9:00am–9:00pm 8:30am–6:00pm
Saturday 9:00am–9:00pm 8:30am–6:00pm
Sunday 12:00pm–7:00pm Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(678) 866-1476 (678) 866-1476

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Mall of GA from DealerRater.

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I visited ALM the other day and was helped by Cameron.

I visited ALM the other day and was helped by Cameron. He was very patient with me as I looked at the selection of cars. Great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great location and inventory.

Great location and inventory. I was impressed with the professionalism and customer service provided by Chris Collins!! He was AWESOME!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tony was great to work with and made buying one of our

Tony was great to work with and made buying one of our dream cars effortless The lowest price guarantee was a deciding factor as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mahir Yahaya was super helpful professional and had great

Mahir Yahaya was super helpful professional and had great conversation. He helped me work a quick process as I already had my own financing and made sure detail request were perfect. Thank you so much and I will refer friends and family for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tre is a wonderful salesman!

Tre is a wonderful salesman! He helps you find the car you want. He has excellent follow through service. I needed a tiny chip repaired in my windshield and I needed my tow hitch installed. I was able to get both done after the holidays. When I came to pick up my Bronco it looked perfect! He had had is washed and vacuumed out for me! Tre goes above and beyond to make sure you are pleased! Go see Tre!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My Car Guy Chris

Best car buying experience I've ever had. I'm a 20 year Army Veteran and I purchased from Chris Collins. Although he's not Army; God introduced me to a great Navy Salesman! Thanks Chris and keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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I know that I'm not the easiest person to work with, but

I know that I'm not the easiest person to work with, but Chris Collins helped eased my buying anxiety! Thanks again Chris, I wish you and your company the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I Bought a car from this dealership on 12/7/2022, and the

I Bought a car from this dealership on 12/7/2022, and the sales person was great her name is Rosa. She was very helpful and knowledgable. However I experienced racism from their finance guy. I do not know his full name but when i asked they told me his name is Paul. I was sitting in his office with my brother in law and we are both spanish speakers. His first language is spanish so that is how we communicate. This seemed to bother Paul as he went on to say to say it was disrespectful and made him uncomfortable for us to speak in a language other than his. When I brought up freedom of speech, he responded with “this is my office”. We are living in 2022 and I can not believe that ALM would allow such a situation to happen on premises. I complained to someone who said they would talk to him, but I wouldn’t want another person who doesn’t speak english or barely knows the language to go through the same.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Great Experience this weekend with Matt Hankins at ALM

Great Experience this weekend with Matt Hankins at ALM (770.490.6579 or MGHankins6@icloud.com). Super easy to work with absolutely NO PRESSURE - considerate and just a great sales leader. We love our new vehicle - great experience from the entire ALM team! Rob

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This company is a scam.

This company is a scam. I purchased 2 vehicles from the ALM Buford. 2020 GMC Yukon, and 2018 F150. Transmission on 2020 GMC Yukon truck totally damaged and needs full replacement. The owner has not yet reached out or followed up. Suzanne avoided me and my wife...knowing this truck was damaged. My wife has called this office for weeks trying to get this 49k financed trucked resolved I am reporting this business to the FTC and contact an attorney for this fraudulent salesmanship on cars sold at this business/ALM Buford. EASY CARE IS A HORRIBLE EXTENDED WARRANTY COMPANY. THE TRUCK IS IN THE SHOP AND THEY ARE CHALLENGING THE DAMAGE TRANSMISSION RESULTS. I WILL NEVER REFER A PERSON TO THIS COMPANY.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.