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ALM Mall of GA

(837 reviews)
Visit ALM Mall of GA
Sales hours: 9:00am to 9:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:30am–6:00pm
Tuesday 9:00am–9:00pm 8:30am–6:00pm
Wednesday 9:00am–9:00pm 8:30am–6:00pm
Thursday 9:00am–9:00pm 8:30am–6:00pm
Friday 9:00am–9:00pm 8:30am–6:00pm
Saturday 9:00am–9:00pm 8:30am–6:00pm
Sunday 12:00pm–7:00pm Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(678) 866-1476 (678) 866-1476

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Mall of GA from DealerRater.

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I appreciate all of your hard work on our milestone

I appreciate all of your hard work on our milestone anniversary collectible. It completely stunned and astonished my hubby. Never have thought Gifts for 25th Wedding Anniversary to a Couple in India from your website would become a star of the event! I would strongly recommend your good work, keep going! Source: www.indiaflowersgifts.com/anniversary-gift.asp

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
0 people out of 0 found this review helpful.

Service Failure/ Bad Product/Vehicle

I purchased a 2020 GMC SUV at the ALM of BUFORD LOCATION. MY TRANSMISSION WENT OUT ON THE VEHICLE LESS THAN A MONTH OF OWNING THIS TRUCK. I TRIED REACHING OUT TO THE MANAGER...SUZANNE WHO WILL NOT RETURN MY CALL NOR CARE ABOUT ME NOT HAVING MY TRUCK REPAIRED.. I CONTACTED EASY CARE AND WAS TOLD YHR CLAIM CAN BE AT RISK OF DENIAL IF I FILE A CLAIM FOR REPAIR...IM STUCK WITH THIS BROKEN DOWN SUV..SOMEONE NEEDS TO INTERVENE THIS SITUATION...THE CUSTOMER SERVICE AND PROFESSIONALISM THAT COMES ALONG WITH HELPING RESOLVE ISSUES WITH VEHICLES DO NOT DESERVE 1 STAR..I WILL BE REPORTING THE UNOPERABLE SUV IF THIS COMPANY ALM DO NOT RESPOND WITHIN 24HRS..SUZANNE DON'T CARE ABOUT RESOLUTION.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ask for Vansssa!! She’s the best!!

Vanessa was amazing! She’s awesome and attentive to every need I asked for in my dream car. Best service by far!!!!! Thank you Vanessa! Recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Rosa out at the Mall of Georgia is the best at making she

Rosa out at the Mall of Georgia is the best at making she satisfy her customer. I am very pleased with my car. You are amazing, best place to go to purchase your dream car..I highly recommend this auto sales location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Do not trust this dealership!

Do not trust this dealership! They will bait and switch you. I confirmed with a salesman and the store manager through texts, so it’s documented, that they would give me a specific amount for my brand new bronco before I drove an hour to look at a truck they had for sale. When I got there and was ready to commit to the deal they said the “owner” had looked at the deal and now they could only give me $5k less than their original quote for my Bronco. I suggest you look elsewhere when looking for a car. This stealership with not be honest with you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Worked with Andrew on the purchase of my vehicle.

Worked with Andrew on the purchase of my vehicle. Zero pressure, answered all my questions and a no hassle experience. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience getting my car from here.

I had a great experience getting my car from here. Rosa was awesome and helped me find something that fit my budget and my needs. From management down, they were all helpful! Would recommend 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I bought My third vehicle at ALM Rosa Pool helped me to

I bought My third vehicle at ALM Rosa Pool helped me to find the right one. I recommend this dealership if you are looking for a used car excellent customer service thank you Rosa. I will be back to buy my BMW M3!!! Thank you so much. Rosa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

En mi opinión, es una persona muy servicial y atenta,

En mi opinión, es una persona muy servicial y atenta, totalmente conforme con su servicio.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very helpful people and very straight forward, helped me

Very helpful people and very straight forward, helped me find out how I could get approved and got me the car I was looking for

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are grateful that you took the time to rate and recommend us. Thank you. What a pleasure it is to hear that you had an exceptional experience with us. Thank you again and we look forward to serving you again down the road.