Skip to main content

Kendall Volkswagen of Anchorage

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (149 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

They provide excellent service, so for service they get 5...

They provide excellent service, so for service they get 5 stars. However, I was in a week earlier to look at a car and there was a salesman that didn’t seem to care at all. I liked the car but didn’t want to buy because of the salesman’s indifference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great friendly people with excellent customer service....

Great friendly people with excellent customer service. Always going the extra mile to answer your questions or help out with any needs you might have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

This experience with the service department was with professional individuals. They provided excellent service and I will continue to use them again and again and again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike always makes my visits very delightful and easy!...

Mike always makes my visits very delightful and easy! Enjoy his kindness and exceptional customer service! He will always be 5 stars in my book!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad you had such a wonderful experience with us!

Buying my Wife's Atlas

I was very pleased with Steve, JP and Luis. They made the whole buying experience very pleasant. Steve knew every details of the Atlas and took extra time to show all the features in the vehicle and how to set it up etc.. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Edgardo, we are very happy we could provide you with a positive experience!

I have always received such amazing service from Audi of...

I have always received such amazing service from Audi of anchorage. I had a scheduling issue with my appt, and was so thankful they were able to get me in for an oil change. While checking in the young man at the front desk saw that I also needed a recall to be preformed. He was able to get that all taken care of while I waited. I was checked on while waiting to make sure I didn’t need anything. Also to note, when my vehicle was done, the tech explained me that they used Clorox wipes in the vehicle at any place where they touched. With the “crazy” going on that was very appreciated and the fact they went over the top was noticed. I know I would never go to another dealership ever again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Amienieves, thank you for sharing your positive experience!

Electrical system service

The service was excellent (friendly and fast), but I still am upset at the couple of thousand dollars I have spent on electrical system problems on this car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team!

I was being prioritized and taken care of from start to...

I was being prioritized and taken care of from start to finish. The staff was easy to talk to and the process of getting into the garage up until picking it up was fast. Overall excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

excellent sales and service staff

excellent sales and service staff , from beginning to end all was great , courteous people who go above and beyond all the time, will purchase and service there only from now on

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jerrybaker, thank you so much for the positive review!

Cody in service was so accommodating and reassuring when...

Cody in service was so accommodating and reassuring when it came to a service call on my new Audi A3. I was given a beautiful A6 to drive while my A3 was being serviced. The communication was outstanding. I love this dealership! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kibber Oliver, thank you for sharing your positive experience!