Reviews
Great people
Great place the owner deep always takes care of me this is my third car I got from them now and I’m still satisfied you need a car this is the place to go get it at
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Would not shop here again.
This dealership is horribly inattentive. I was interested in any of the 3 Subaru STi sedans they had. We exchanged numbers back and forth and came up with something. Got approved for financing there with everything I wanted. Then, Deep refused to get back to me. I asked simple questions about their vehicles condition and he didn’t even have the decency to get back to me after multiple days and attempts. So, they dinged my credit with inquiries yet refused to take my money. I even said I was okay with the numbers and just wanted to know about paint and modifications. I asked very nicely, and was promptly ignored. Will never shop here again. The owner had responded to me on Google so I am adding the following. He claims they didn’t have a “final approval” from the bank. We didn’t even get that far. F and I (the only saving grace) never got back to me after saying they were waiting. He tried airing on Google I had a “financial situation”. No. I did not. I simply had a pay stub which had a different address than my license. I explained and provided proof of residence. F and I never texted me back. Deep also ignored me for 3 days straight about several questions. I had my own financing ready to go if this failed. He is grossly inaccurate. I sent multiple text messages asking simple questions with zero answer from him. I had not heard back from F and I about a final approval. I had sent everything that needed to be sent. There was no answer one way or another. I ended up getting a car the next day painlessly Easy from an Audi dealer. Approved instantly with no proof of residence or anything with $0 down.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2009 Honda Odyssey
We had a great time with Deep. He is friendly, very low pressure and his prices are right. He’s excellent and very happy with the vehicle. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I love my Acura
I stopped by just to look and was amazed by the selection of quality cars they have. Look at two cars and then saw an Acura ILX and knew that was the car I wanted. I put a deposit that day and applied for my loan. The loan took 3 days thru my bank and they held the car. It was a very popular car on the internet they had many many calls for it. When I went to pick it up someone called to buy it. This was by far the best buying experience I have ever had. I recommend this business to anyone. They simply do it right. Fair prices good cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
False advertizing
They are selling a Toyota Corolla which they claim has had 1 owner and a clean carfax. It has had 3 owners, and an accident reported. Would not trust a dealer willing to lie so easily. At least they provided a free carfax...
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great deals and service
We bought a 2006 Jeep Commander for my wife. A very easy, laid back sales process. The vehicle had a couple issues that we brought to their attention and they took care of them right away. I would definitely recommend buying from East Coast Car Mart.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
these people are amazing
These people are amazing. I was losing hope of finding a honest efficient car salesman. They have straight honest pricing not adding fee after fee to an artificially low price to get you to the dealership. They had the car inspected with a fresh pa inspection while I waited (1 hour) I only wish I could have bought 2 of the cars I purchased. Hopefully they will find another for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
DO NOT TRUST
DONT TRUST THESE PEOPLE! Sold my wife a down to the ground car! They act like the best , but they are the worst place to get a car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchasing a used car
The Salesman Gee was very helpful. He explain everything to me and my daughter. The customer service was A+. If I have to buy another used car I will be going back to East Coast Car Mart.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
East Coast
They worked hard to get me approved for a vehicle when most dealerships wouldn't. Very nice to deal with, good salesperson. Would definitely recommend to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase