Reviews
This dealer is bad do not answer call try to buy a car
This dealer is bad do not answer call try to buy a car 2016 chrysler 300 didn't get answer back
This dealer is bad do not answer call try to buy a car
This dealer is bad do not answer call try to buy a car 2016 chrysler 300 didn't get answer back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Absolutely horrible didn't follow up couldn't even get a
Absolutely horrible didn't follow up couldn't even get a response. Had to replace the turbo car has 53,000 miles now gotta spend almost 3,000 to fix everything else completely unhappy. Chevy Cruze. Lemon
Absolutely horrible didn't follow up couldn't even get a
Absolutely horrible didn't follow up couldn't even get a response. Had to replace the turbo car has 53,000 miles now gotta spend almost 3,000 to fix everything else completely unhappy. Chevy Cruze. Lemon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Please Avoid This Dealership.
Please Avoid This Dealership. Almost $1,000 in Immediate Issues and Counting. If you are desperate for a car, please avoid the headache and do anything else you can before buying a car here. I have purchased many used cars in the past and have never had issues like this. They were unable to do the inspection there, so they had me wait to do it with their friend. I tried to have someone I know do the inspection but they would not allow that, and said I needed to go back up to their area to get the inspection done. The reason for this was that the car had issues that would not pass a regular inspection. One headlight was out and the horn did not work. In addition to that, the AC was broken and the cabin air filter was still the one from the factory. I saw some negative reviews online where a representative said to bring the problems to them first before writing a review. I messaged Paulie about all of this and only received defensive texts that said I was "not smart" for not accepting additional protection that was never offered. He did at least admit that the horn was something that should have been working at the sale. It has been over two weeks, and after showing invoices and bringing these concerns to them, 1nce Driven has done nothing to help. It makes sense that they only want you to go with their friends for inspection as their business model seems to be based on giving you a bad car, and just hoping you drive far enough away you can't get back to them when it breaks. You will immediately be paying for issues with the car, and will be using up a lot of time and gas just to be able to drive.
Please Avoid This Dealership.
Please Avoid This Dealership. Almost $1,000 in Immediate Issues and Counting. If you are desperate for a car, please avoid the headache and do anything else you can before buying a car here. I have purchased many used cars in the past and have never had issues like this. They were unable to do the inspection there, so they had me wait to do it with their friend. I tried to have someone I know do the inspection but they would not allow that, and said I needed to go back up to their area to get the inspection done. The reason for this was that the car had issues that would not pass a regular inspection. One headlight was out and the horn did not work. In addition to that, the AC was broken and the cabin air filter was still the one from the factory. I saw some negative reviews online where a representative said to bring the problems to them first before writing a review. I messaged Paulie about all of this and only received defensive texts that said I was "not smart" for not accepting additional protection that was never offered. He did at least admit that the horn was something that should have been working at the sale. It has been over two weeks, and after showing invoices and bringing these concerns to them, 1nce Driven has done nothing to help. It makes sense that they only want you to go with their friends for inspection as their business model seems to be based on giving you a bad car, and just hoping you drive far enough away you can't get back to them when it breaks. You will immediately be paying for issues with the car, and will be using up a lot of time and gas just to be able to drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
bought a 2013 GMC windshield froze up on the inside.
bought a 2013 GMC windshield froze up on the inside. brought it in for repair and you couldn't fix it I bought the car before winter. so much for the dealer standing behind what they sell typicial car lot take your money and run I personally WOULD NOT recommend them to my worst enemy
bought a 2013 GMC windshield froze up on the inside.
bought a 2013 GMC windshield froze up on the inside. brought it in for repair and you couldn't fix it I bought the car before winter. so much for the dealer standing behind what they sell typicial car lot take your money and run I personally WOULD NOT recommend them to my worst enemy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
After a week of being assured the vehicle I wanted was
After a week of being assured the vehicle I wanted was there on the morning of the day I go to purchase it I get a text saying the vehicle is recall/service truly unprofessional buyers beware.
After a week of being assured the vehicle I wanted was
After a week of being assured the vehicle I wanted was there on the morning of the day I go to purchase it I get a text saying the vehicle is recall/service truly unprofessional buyers beware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
BEST USED CAR PLACE IN THE VALLEY
First of all, the owner is an absolute blessing! & of course you can't forget his amazing staff! The team at 1nceDriven will take care of you like you are family! This was my first ever purchase with financing and they really work with you! They will do everything in their power to make sure you can leave with the vehicle you want!! They don't bargain you or try to change your opinion. They back you up 100% & their customer service is phenomenal! PLEASE CHECK THIS PLACE OUT!! BEST USED CAR PLACE IN THE LEHIGH VALLEY AREA!! Shout out to Deep & Austin for your awesome work, I appreciate you so much 🫶🏽
BEST USED CAR PLACE IN THE VALLEY
First of all, the owner is an absolute blessing! & of course you can't forget his amazing staff! The team at 1nceDriven will take care of you like you are family! This was my first ever purchase with financing and they really work with you! They will do everything in their power to make sure you can leave with the vehicle you want!! They don't bargain you or try to change your opinion. They back you up 100% & their customer service is phenomenal! PLEASE CHECK THIS PLACE OUT!! BEST USED CAR PLACE IN THE LEHIGH VALLEY AREA!! Shout out to Deep & Austin for your awesome work, I appreciate you so much 🫶🏽
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recommend
Awesome experience!! Great car at a great price and none of the distasteful haggle and fast talking. Very fair and respectful people. It was a pleasure!
I recommend
Awesome experience!! Great car at a great price and none of the distasteful haggle and fast talking. Very fair and respectful people. It was a pleasure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Definitely A 5 Star Dealership
The owner is super helpful friendly and the cars he has so in stock are in amazing shape. I would recommend this dealership to anyone. He is very organized and makes the process of buying a car simple and quick.
Definitely A 5 Star Dealership
The owner is super helpful friendly and the cars he has so in stock are in amazing shape. I would recommend this dealership to anyone. He is very organized and makes the process of buying a car simple and quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car purchase
My 21 year old daughter just purchased her first car from here. Eddie and Monica were a pleasure to do business with. One of the easiest transactions ever.
Car purchase
My 21 year old daughter just purchased her first car from here. Eddie and Monica were a pleasure to do business with. One of the easiest transactions ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful experience !!
Easiest car purchase I ever made!! Very nice group of people who seem to truly care about getting you something you like instead of just trying to make a sale like most. Will definitely be coming back for one of those jeep wranglers!!!
Wonderful experience !!
Easiest car purchase I ever made!! Very nice group of people who seem to truly care about getting you something you like instead of just trying to make a sale like most. Will definitely be coming back for one of those jeep wranglers!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase