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Hyundai of Pharr

(1,070 reviews)
2022 state dealer award
View 5 awards
2022 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,070 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Pharr from DealerRater.

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Had a great experience at Hyundai of Pharr.

Had a great experience at Hyundai of Pharr. Everyone was very nice and helpful. Randy answered all our questions and it was a fast process which I appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's good to hear you found the process at Hyundai of Pharr efficient and our staff helpful. We're glad Randy could assist with all your questions. Thank you for sharing.

Great response time and customer attentiveness.

Great response time and customer attentiveness. They'll work with you though I wish they would explain more about warranty, services, and packages.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive rating. Your feedback about better explaining the warranty, services and packages is significant to us - we endeavor to foster transparent interactions here at Hyundai of Pharr. Let's make that clarity a focus our next conversation; we look forward to it.

Friendly and helpful people - awesome attitude - Thank

Friendly and helpful people - awesome attitude - Thank you - it a was a pleasure ,made you feel at ease

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words. Your comfort at Hyundai of Pharr is our top priority and we're pleased you had a positive experience with the staff. We value your business!

Excellent service!

Excellent service! Straight forward and transparent transaction. Very informative at the time of showing us the vehicle . Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We value your recognition of our efforts to maintain transparency in transactions at Hyundai of Pharr. We believe informing customers well about their vehicle is essential. Your feedback aids us in maintaining a high standard of service, thank you.

My overall experience was great.

My overall experience was great. Service and selection was outstanding. Will definitely be back for next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review and are pleased you found our service and selection at Hyundai of Pharr to be outstanding. We look forward to assisting in your next vehicle purchase.

We were meet in dealer parking lot by a very courteous &

We were meet in dealer parking lot by a very courteous & knowledgeable young man named Eddy. He made time for us answering our questions & finding the vehicle we wanted, checked the boxes. We felt no pressure before or after the test drive. After we got the price we wanted, Carlos was quick & efficient @ getting the contract documents completed. Again, no high pressure for extra warranty packages. Much different than other dealers experiences.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your amazing feedback. We are thrilled that our Sales Team provided you with courteous and efficient assistance throughout your vehicle-buying experience at Hyundai of Pharr and we congratulate you on your purchase! Take care!

Awesome customer service by Noe Chapa.

Awesome customer service by Noe Chapa. Experience was great and pressure-free. Will definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your wonderful review and recommendation here at Hyundai of Pharr. It is always a pleasure to provide awesome customer service and great experiences. We hope you will choose to work with us again in the future.

Great customer service they will go out and beyond to

Great customer service they will go out and beyond to help customers great prices and great deals

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Robert, thank you for sharing that our team went above and beyond to ensure you received a great deal during your visit. If there's anything more we can do to assist you please let us know, we're always happy to help here at Hyundai of Pharr.

They were willing to work with me on getting the best

They were willing to work with me on getting the best price for my family

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Yvette, thanks for this glowing review! It is so great to know our Sales Team could get the best price for your family. Come see us again here at Hyundai of Pharr soon!

Excelente la atención en este concesionario, gracias a

Excelente la atención en este concesionario, gracias a Alex por su gran ayuda en la compra de nuestra 2a. Palisade. Y 100% Recomendado, como en Atención, Garantías, y en la gran variedad de vehículos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.