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Audi Lynbrook

(213 reviews)
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award

Reviews

(213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Lynbrook from DealerRater.

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Good customer service ,very helpful and easy to talk with

Good customer service ,very helpful and easy to talk with and understanding about your specific needs and also a free car wash. Special thanks to Crystal .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Andrew, We are very happy to hear that your vehicle service needs are met with convenience and great results with Crystal! Please let us know if we can be of assistance in the future.

I recently purchased the car of my dream's an Audi A5

I recently purchased the car of my dream's an Audi A5 Sportback. The salesman (Wilson Sanchez from Audi Lynbrook) could not have been more professional and helpful. If he wasn’t available when I called he returned my calls and texts within a few minutes. I’ve purchased my cars in my lifetime but this was the most pleasurable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rich, Congratulations on your brand new dream car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear Wilson showed you how much we value our customers. Enjoy showing off your brand new Audi A5 Sportback!

I recently leased an Audi Q3 at Lynbrook Audi.

I recently leased an Audi Q3 at Lynbrook Audi. I did not have an appointment and by chance I met Gustavo Moreno I was looking at other cars as well but loved the Audis I have had in the past. Gustavo was pleasant, knowledgeable and patient. I am confident that I can call on him at any time with questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bernadette, Congratulations on your new Audi Q-3 and welcome to the- Audi Lynbrook family. We are honored that you chose our dealership for our amazing car buying experience and Gustavo will be pleased to hear you added him to your splendid review, thank you. We look forward to the next opportunity to serve your needs again.

Ronnell Jones was friendly and very informative.

Ronnell Jones was friendly and very informative. It was a pleasure dealing with him and the entire staff at Audi Lynbrook.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dan, We are delighted to hear that Ronnell was able to help make your vehicle services a hassle-free experience. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

Ronnell jones provided great service and got me

Ronnell jones provided great service and got me everything I was looking for in my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joseph, We are thrilled to hear that we made the purchase of your new vehicle easy! We are committed to outstanding customer service and we are glad that he made buying a car easy for you. Ronnell is certainly a favorite around here, so it is no surprise that you had a great experience working with him.

Service and sales team are excellent!

Service and sales team are excellent! Naomi Martinez and Asia Johnson are simply the best at what they do and very pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rich, We are thrilled to hear about your positive experience at- Audi Lynbrook. Our entire dealership takes great pride in providing the best possible buying experience and Naomi and Asia will be thrilled to hear your kind words.

Jason was very professional and kind hearted, made the

Jason was very professional and kind hearted, made the experience enjoyable.?The whole staff at lynbrook Audi were a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph, We would like to thank you for letting us know how we are doing. Everyone here at- Audi Lynbrook, we work extremely hard to ensure that all guests are comfortable with their visit. Jason will be honored to hear your kind words.

In am a three time retuning customer and Wilson Sanchez

In am a three time retuning customer and Wilson Sanchez worked hard to meet my needs and the general sales manager assisted in closing the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tom, Thank you for your time and loyalty. We are honored that you continue to return to- Audi Lynbrook for our wonderful customer service with Wilson and the rest of the crew. Congratulations on closing the deal! Please let us know if there is anything else we can do to assist you, we would love to help.

My sales person Dax Hemraj was great.

My sales person Dax Hemraj was great. Very helpful , professional and knowledgeable. Thank you very much for your help and advice . I love my new car . Audi Lynbrook- great job!!! This is my 6 car from them. Every one they nice , friendly, polite and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mariola, Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. Congratulations on your 6th vehicle! Dax will be thrilled to hear he was apart of your wonderful buying experience! We look forward to seeing you next time you stop by!

Lynbrook Audi everything was very professional the sales

Lynbrook Audi everything was very professional the sales person Henry Paulino was excellent and took great care of us. The transaction went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jim, We are thrilled to hear your positive experience at-Audi Lynbrook. Our entire dealership takes great pride in providing the best possible buying experience and Henry will be especially happy to hear you were completely satisfied with is exceptional customer service.