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Audi Lynbrook

(213 reviews)
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award

Reviews

(213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Lynbrook from DealerRater.

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my sales man wilson sanchez is the best sales is good

my sales man wilson sanchez is the best sales is good services professional and good attenction fo r purchase two car 2024 audi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Francisco, thank you for your positive review! We are so glad that Wilson provided you with 5-star service. He will be delighted to hear of your kind words. Wishing you the safest of travels in your new Audis- on behalf of the entire team!

Excellent service.

Excellent service. Very professional and friendly staff. Celeste Moran , great. Mr Novak , thank you very much for everything. You are the best!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mariola, We are grateful for you leaving Celeste and Novak this wonderful review! We are thrilled to hear that they took excellent care of you and could provide you with thorough and excellent service. We are pleased to know that they were very professional and friendly. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Henry Paulino was great to work with.

Henry Paulino was great to work with. He went out of his way to make our deal work!! I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ted, Thank you for leaving Henry this positive review and recommendation! We are so glad that he took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

Jen Dicola was awesome assisting me with the lease on a

Jen Dicola was awesome assisting me with the lease on a 2024 A5 Sportback. She was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2024 Audi A5 Sportback, Diane! We are so glad that Jen could be of valuable assistance to you. We thank you for your positive review and we wish you the safest of travels until we meet again!

I particularly like Audi Lynbrook because of its great

I particularly like Audi Lynbrook because of its great customer service and I have been a loyal customer for many years. The main reason I go back to this dealership is because of Jason Chance and his professionalism and knowledge of all the cars in the dealership. He takes the time to explain every little detail and answers all my questions with expertise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marisa, Thank you so much for leaving Jason this positive review! We are so appreciative of the opportunity to work with you and we are glad that Jason could provide you with A+ service. We are happy to know that he was professional and knowledgeable. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Audi Lynbrook team!

I had been on the lookout for a preowned fully loaded

I had been on the lookout for a preowned fully loaded 2021 SQ5 with low mileage, specifically in Daytona grey with the black optic package. I soon found out that an SQ5 meeting all of my criteria was hard to come by in my area until I stumbled upon the listing at Audi Lynbrook. I gave them a call to arrange a test drive and quickly received a call back from Gustavo Moreno who setup a day and time for me to come check out the vehicle and test drive it. Understanding my interest in the car Gustavo pulled the listing from the internet until I had a chance to see it. Upon my arrival at Audi Lynbrook, Gustavo was extremely friendly and very knowledgeable about the car. He was very honest with me from the start and didn’t try to push me one way or the other. He took me on a test drive that really helped showcase the attributes of the SQ5, which in turn really helped seal the deal for me. He seemed to know the car well and was able to answer all of my questions. Gustavo was also willing to work with me on a trade in to get me a fair price for my 2014 Grand Cherokee EcoDiesel sight unseen. Finalizing the deal was a breeze thanks to the help of Asia Johnson in accounting who took care of all the paper work and made the signing process easy. She was extremely friendly and knowledgeable and took care of everything down to transferring the plates for me. Asia, who also happens to own an SQ5, got me excited and eager about my purchase! I would highly recommend Audi Lynbrook to anyone looking for a new or preowned Audi. My experience with this dealership and the folks that work there has been a dream and I can’t thank them enough for such a seamless process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matt, We are grateful for you leaving Gustavo and Asia this wonderful review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they were extremely friendly and knowledgeable. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Audi Lynbrook team!

From the very first contact with the dealership to the

From the very first contact with the dealership to the close of our purchase, our experience was nothing short of beyond exceptional. I found a vehicle I was interested in. I called to schedule an appointment on Saturday 3/16 and was connected with Gustavo Moreno. When I arrived, I was greeted with a friendly smile. The vehicle was already waiting for me in the garage to take for a test drive. The car was immaculate. Gustavo was patient and knowledgeable. He explained many details of the car. I explained that my husband was not able to be there but wanted to know certain details. I was able to take pictures of the vehicle to send to him, which was not a problem either. I stated that I wanted to purchase the vehicle. we did all the paperwork and scheduled to pick the car up Tuesday. We arrived at the sheduled time on Tuesday. Everything for our transaction was ready. Gustavo went over all the electronics, paired both of our phones and took care of our trade-in details as well. We were then introduced to the Finance Manager, Falysha Pierre-Lys. Falysha was wonderful as well. She was friendly and very easy to work with. She was knowledgeable and patient as well.. She explained every detail and patiently answered all of our questions. I can not say enough good things about how we were treated from start to finish with our purchase. This is our first purchase from Lynbrook Audi and will not be our last. AWESOME JOB LYNBROOK AUDI TEAM!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Christine, Thank you for your amazing review! We are so appreciative of the opportunity to work with you, and we are overjoyed that Gustavo, Falysha, and the team provided you and your husband with a remarkable and informative experience.Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Brought my Q5 in to have the brakes checked after driving

Brought my Q5 in to have the brakes checked after driving through high waters. Assured all is fine after diagnostics checkout.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Judy, Thank you for sharing your positive experience with us. We are glad that our team took great care of you and your Audi Q5. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

The service was an overall positive experience, would

The service was an overall positive experience, would recommend to others anytime. salesperson was knowledgeable of the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. We hope for an opportunity to work with you again!

I recently had the pleasure of working with Dax Hemraj at

I recently had the pleasure of working with Dax Hemraj at Audi Lynbrook. He helped me find a pre-owned car with all of the specifications and safety concerns I was looking for so easily. Dax was personable, knowledgeable and professional throughout the whole process and made everything so easy and seamless. As a first time Audi buyer I had many questions/concerns which he was able to give me all the information I needed to make my decision without feeling pressured. I would definitely go back to him for any future purchases and recommend him to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carole, Thank you so much for your positive review! We are honored to have been of assistance to you with your special purchase, and we are glad that Dax provided you with a seamless, 5-star experience. He will be delighted to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.