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Audi Lynbrook

(212 reviews)
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award

Reviews

(212 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Lynbrook from DealerRater.

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Best Service Rep!!

Thank you Naomi Martinez for your professionalism and curiosity. Servicing a vehicle can feel like a Pandora’s box, with unknown expenses and unnecessary services. Thank you Naomi for navigating me through this process!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mike, Thank you for leaving Naomi this wonderful review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful, thoughtful and transparent

Answered all my annoying questions. Transparent and professional. Really happy to have these guys service my vehicle. Shoutout to Naomi, Andrew and Eric! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Remarkable Salesman

It was completely smooth with Gustavo no hidden fees or agendas clean business. Definately if I decide to get a new car or refer someone it will go to gustavo for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mr. Arzu, Thank you for leaving Gustavo this 5-star review and recommendation! Your satisfaction is our top priority, and we look forward to serving you again soon.

Are excellent experience at Audi of Lynbrook in NY

Andrew Wigfall the service Manager at Audi Lynbrook Along with his staff did a fantastic job servicing our Audi Q7 on 8/25/23. They were very courteous, professional and attentive to our concerns and fixed our car in a short time period.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for leaving Andrew and our team this wonderful feedback! It is a delight to hear they took great care of you and your automotive needs on your recent visit. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Wishing you safe travels!

Highly recommend Audi Lynbrook’s Gustavo Moreno

Gustavo Moreno at Audi Lynbrook was fantastic. A great communicator, negotiator and very knowledgeable. We really liked how we were able to secure the car we wanted and get it within days. Gustavo was also very helpful with our insurance agency, transferring plates and registration.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lynn, We highly appreciate you leaving Gustavo this amazing review! He will be proud to have earned your recommendation. It is a delight to hear he continuously delivers our guests the 5-star service you so much deserve. Please don’t hesitate to give us a call if we may be of further assistance to you in the future. We warmly congratulate you on your vehicle.

Best Service ever!!!

Hey service department in Audi Lynbrook once again, as always, nothing short of exceptional.. I always deal with Andrew because he never disappoints me.. he’s always on top of everything which I appreciate..I highly recommend this service department to all!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for leaving Andrew this excellent feedback! It is wonderful to hear he continuously delivers top-notch service on all of your visits. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you every time. We hope to continue serving you and your automotive needs for many years to come.

Good service experience

Courteous valet pick up and delivery. Work done promptly. Naomi Martinez is very pleasant to work with. Very satisfied with the entire service team. I was treated very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for leaving Naomi and our team this positive review. Your satisfaction is our top priority, and we look forward to serving you again soon.

Thank You Audi Lynbrook

Jameik Hurry was extremely helpful in helping me purchase my brand new 2023 Audi Q3 S. He was very genuine to us, informative on our purchase, and it was very comfortable working with him. I also want to thank Falysha who helped us make good warranty choices. She was kind and very respectable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving Jameik and Falysha this excellent review. They will be honored to hear of your kind words and support. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out if there’s anything else we can assist you with. We wish you safe travels and congratulate you on your new 2023 Audi Q3 S- on behalf of Jameik, Falysha and the entire team!

Jason Chance

This was our second new car purchase with Jason Chance - a pleasure to deal with him again - very knowledgeable, easy to communicate with compassion for our needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for giving Jason this wonderful review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you, once again. We truly appreciate your continuous support and trust in us. We’ll continue striving to provide exceptional service and outstanding guest care to make every interaction with us remarkable. Please do not hesitate to reach out to out to our team if you have any questions or concerns. We look forward to and opportunity to serve you again and we warmly congratulate you on your new vehicle- on behalf of the entire team!

Audi Lynbrook - Great

Wilson Sanchez was great to deal with. He found the car I was looking for and help me throughout the process. Highly recommend. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, We highly appreciate you taking the time to give Wilson this 5 star review! We are so happy to hear that he provided you with the A+ service that you so much deserve. Please do not hesitate to reach out to our team if you ever have any questions or concerns. We hope to see you again when its the time for your first service and we congratulate you on your new vehicle- on behalf of our entire team!