Lucky Motors Megastore of Villa Park

Jeff the sales man did everything to make our experance great. He took the time to let my son look at some dream cars. The whole process was very fast and pleasant.

Most of the process was done online because I live 4 hrs away. It was quick and ez and they worked with me instead of against me. I knew what I wanted and how much I was willing to spend. Jeff had all the answers to my questions, and Mike didn't haggle me on the price. Jeff even came and picked me up from the train station, witch was unexpected. All their vehicles were very nice and looked to be well taken care of. I'm not the kind of guy that really gives 5 stars, so 4 says a lot for me. They only thing I didn't care for was that the monthly payment ended up being $60 more than what I wanted, but what's another $60 a month when you're getting the vehicle u know you want? Over all, I was impressed and felt well taken care of. I would highly recommend Lucky Motors for your next vehicle buying experience. I myself will be back. Thanks again...

HELLO I JUST PURCHASED A CAR FROM LUCKY MOTORS IN CHICAGO I WAS GREETED BY SALES PERSON JOHN TRIMARCO WHO MADE MY SON AND I FEEL EXTREMLY COMFORTABLE AS WE FLEW FROM MIAMI TO PURCHASE OUR NEW CAR. MR. TIMARCO WAS IN FORMATIVE WITH ALL OF OUR QUESTIONS AND VERY PATIENT KNOWING THIS WAS OUR FIRST EXPERINCE ON BUYING A OUT OF STATE CAR..IS VERY COMMON A CAR SALESMAN JUST DONT DO ENOUGH THESE DAYS , MR TRIMARCO DELIVERED AN INCREDIBLE SERVICE AND WAS A GREAT AND PLEASENT EXPERINCE PUSRCHASING THIS CAR... MORE CAR DEALERS INDIVIDUALS SHOULD BE LIKE JOHN... WE WILL BE COMING TO YOUR SHOWROOM FOR OUR NEXT PURCHASE. THANK YOU VERY MUCH JOHN! YOUR THE BEST.. MIKE ALSO MADE US FEEL VERY COMFORTABLE FOR MY SON AND I... THANK YOU MIKE!!!

Must say definitely made me feel comfortable dealing with salesman Jeff. Responded to every question quick. Not once getting frustrated with me. Manager Mike helped make thing easier. Definitely recommend this dealership. Great job guys.

First time dealing with Lucky Motors. I must say. Jeff was very quick to respond to every question I had. Mike made me feel very comfortable about doing business with them. Love my new car. Definitely will recommend. Keep up the great work guys.

Purchasing my ford f350 from lucky motors was one of my best car purchases. Mike was really nice and went really out of his way in helping me own this truck really nice dealership tons of nice cars there thanks again Lucky motors.

This is my second purchase from Lucky Motors this year. I worked with Mike Salerno both times, the first by chance, the second by choice. He was able to locate and deliver the vehicle that I desired and the entire process was transparent, honest, and pleasant. He met and exceeded all my expectations and was exceptionally attentive in responding to my specific requirements. I recommend Mike and Lucky Motors without reservation.

My son purchased a 2008 Mercedes S550 on 9/17/16 . It broke down on 10/03/16 . After being driven 183 miles !! Because it broke down over 1 hour away from Lucky Motors, AAA towed it to the nearest Mercedes dealership. Needed a new transmission at over $6000.00.! When Lucky Motors was informed , all they offered was to look at and repair it for less , and he would have to pay cost of having it towed back there. He couldn't afford their $3,000.00 "warranty" and he couldn't afford hundreds more having it towed back there--plus, it made no sense to let a dealership that claims to look over the cars they sell and miss a bad transmission , repair it. Less than 2 weeks from purchase and driven 183 miles and they had no interest in making this right. It was also also inferred by John (general mgr) and Chris (owner)maybe he had driven the car in such a manner to cause this --which the lead mechanic (Melvin)at Mercedes of Chicago dismissed as ridiculous. They said car had a defective transmission at time of purchase . It broke down again (he was out of state and forced to repair it to get home)on 10/13/16 ,and needed a new driveshaft at a cost of $2,721.62 . Almost $9,000.00 worth of repairs in less than 30 days. They won't be able to hide and dodge under the "as is" clause much longer. Illinois passed House Bill 3746 in Aug 2016 that gives EVERY used car buyer an implied warranty for 2wks or 500 miles . It goes into effect July 1,2017. The FTC is a federal organization that is also interested in complaints of this nature , under their Revision to Consumers Buying Guide --- it protects the consumer and negates "as is " regarding airbags, safety features , and major components (like transmissions) on used cars

I bought a 2012 Audi A5 and the experience was good. They were as fair as can be and we got the deal done. Thanks to Dean (Sales) & Chris (owner). Experience was good enough for me to bring my friend back the same day and buy a Jaguar. Says a lot

Was looking for a vehicle. Called and gave them all my info over the phone to begin process. Was never called back. Was never reacknowledged as to what was going on. Seems shady to go thru most of the process and nothing.