Reviews
Write a reviewGreat service, clean facility.
Everyone there is friendly and helpful! Great service, Clean facility and flat screen TV, with nice and comfortable chairs in the waiting room!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Robert Pehl - Vice President - 360-350-6262
Buying a car
Happened quicker than I thought. I went to look and test drive thinking o would need to return another day to complete purchase , but I drove off with a car the same day .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Robert Pehl - Vice President - 360-350-6262
Excellent service
Prompt, polite, and very communicative service. We loved the extra touch of gift card at the end and the complimentary inspection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Robert Pehl - Vice President - 360-350-6262
The right car
Friendly, prompt service, informative. Able to negotiate and change terms of contract, knowledge of vehicles, clean sales and dealership areas
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Robert Pehl - Vice President - 360-350-6262
Great service and professionalism
My problem was taken care of quickly and effectively and joey in the service department was extremely professional and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, and thank you for this great review! We're excited to hear that Joey took care of you! He is a great asset and we appreciate all he does. Sincerely, Robert Pehl - Vice President - 360-350-6262
Great service!
Great service and friendly employees. I would recommend checking them out! We'll be back for our first scheduled service. Excited to drive my new Atlas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Robert Pehl - Vice President - 360-350-6262
Great service
The process was easy and the staff is very professional . The facility was clean and they completed the work very fast
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Byanka. I am thrilled to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your vehicle. Kind regards, Robert Pehl - Vice President - 360-350-6262
Great experience,
Thanks Billy. Best experience we have ever had buying a car! Helped get the wants and didn’t give up. Quick financial time. Highly recommend , they work to find right car match.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Karin, thank you for the feedback! We are happy to hear about your positive experience at Volkswagen of Olympia, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Robert Pehl - Vice President - 360-350-6262
Our experience at Olympia Volkswagen
Kenny our sales rep was great. He answered all our questions and was very helpful as well as low pressure. The whole car buying process from start to finish was an enjoyable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Robert Pehl - Vice President - 360-350-6262
Great Service
I liked the promptness of it all. I was in and out of the service department in under 20 minutes. I was offered coffee while waiting. And to top it off I received a Starbucks gift card!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Robert Pehl - Vice President - 360-350-6262