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Excellence Auto Direct

(404 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
(214) 504-3826 (214) 504-3826

Reviews

(404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excellence Auto Direct from DealerRater.

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Great Service

After speaking with Limon, I decided to make the drive from Oklahoma to finally buy my dream car, a Cadillac SRX. I was not disappointed I was happy that I made the trip. Their fast service and great prices save me time and money. I was delighted with the great Customer service sales man Limon and Matt the owner gave me during the all of the purchase process. Definitely recommend this place to buy your next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My new car Thanks Butch

We had a great experience! Thanks!! Will be back. Thanks Butch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My new car

We had a great experience! Thanks!! Will be back. Thanks Butch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great work by Excellence Auto Direct and Vladimir

Excellence Auto Direct and Vladimir Bogachev went above and beyond the call of duty! I had a difficult financing situation and Excellence and Vladimir were the only ones who worked hard to get me financed and in the right truck I wanted. No other dealer even called back! Excellence Auto Direct helped me get the truck I was looking for and they did it fast and without any problems. Great buying experience with Vladimir, he got to work right away and found me financing when everyone else gave up. Cannot recommend these guys enough! The truck I bought is in great condition, they were upfront about everything and helped every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great work by Vladimir Bogachev

Excellence Auto Direct and Vladimir Bogachev went above and beyond the call of duty! I had a difficult financing situation and Excellence and Vladimir were the only ones who worked hard to get me financed and in the right truck I wanted. No other dealer even called back! Excellence Auto Direct helped me get the truck I was looking for and they did it fast and without any problems. Great buying experience with Vladimir, he got to work right away and found me financing when everyone else gave up. Cannot recommend these guys enough! The truck I bought is in great condition, they were upfront about everything and helped every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Excellence Auto Direct and Vladimir

Excellence Auto Direct and Vladimir Bogachev went above and beyond the call of duty! I had a difficult financing situation and Excellence and Vladimir were the only ones who worked hard to get me financed and in the right truck I wanted. No other dealer even called back! Excellence Auto Direct helped me get the truck I was looking for and they did it fast and without any problems. Great buying experience with Vladimir, he got to work right away and found me financing when everyone else gave up. Cannot recommend these guys enough! The truck I bought is in great condition, they were upfront about everything and helped every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!!!!

Great experience buying a car at Excellence Auto Direct. Vladimir was very professional however just enough laid back to make the buying experience very relaxing and comfortable. Vladimir went over and beyond to make sure the car was perfect before delivering it to me at work its those little things that makes a huge difference. Thanks for a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very easy to work with

Vladimir Bogachev worked with us on trading in a Dodge Ram 1500 on a Porsche Cayenne. The Cayenne was in great condition, and he gave us a generous trade-in on the truck. Since the Cayenne was not quite ready to drive away, he even gave us a loaner car to use in the meantime. Overall a good car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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had an awesome experience.

mr. limon helped my purchasing a vehicle to be. a pleasant and comfortable experiience. i was finally able to purchase a 2013infiniti jx 35. i want to thank matt for finding the finance company that suited my needs. i am very satisfied with all youve for me.excellence auto direct. is highly recomended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

My girlfriend purchased a truck from Vladimir. He took care of everything. A tire sensor wasent working so we brought it back and they changes out all 4 without any hassles. Great service.would definitely recommend excellence auto to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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