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Excellence Auto Direct

(404 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
(214) 504-3826 (214) 504-3826

Reviews

(404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excellence Auto Direct from DealerRater.

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Superior Service - Contact Vladimir Bogachev!

Excellence Auto Direct is an awesome dealership that provides an exceptional customer experience and Vladimir Bogachev shared his expertise and guidance by listening first and getting to know me. He promptly answered my questions and assisted with every aspect of purchasing a vehicle including following up afterwards to ensure everything exceeded my expectations. You will not be disappointed with contacting Vladimir when deciding on purchasing your vehicle as they set themselves apart from other dealerships! Also, take the time to personally talk with Matt, the owner of Excellence Auto Direct who is awesome and stands behind quality services by guaranteeing excellent customer service from start to finish from his organization. You feel like a part of Excellence Auto Direct's family when walking through their doors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent dealership and salesmen

Update from my original purchase, the first night I drove my SUV I noticed some problems the next morning I called Limon he spoke to the owner Matt and they immediately asked if I could bring the vehicle in and they went above and beyond my expectations in repairs, I would recommend Excellence to anyone, it is worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent dealership and salesmen

I purchased a vehicle from Excellence and from Limon my salesman throughout the company the service was professional and heartfelt they went the extra mile to make sure that when I received my vehicle that it was in excellent condition, I not only will shop there again but will recommend them to others with confidence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great and personable company

Definitely enjoyed our car buying process here. Straight forward and direct. Very friendly. We are very happy with our 2008 Lexus ES 350. Bryan is an amazing salesperson...... Go see him Now!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Vladimir best salesman of the year!!!!!!!

Excellence auto direct is a great place to buy a car they keep there word on everything they promise and they have the BEST prices and customer service.... Thanks Vladimir ur da best!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Sales Team

I wanted to buy a good condition car and i was searching for it and found out about Excellence Auto and visited and was attended by Vladimir. I got convinced by his knowledge and knew that i can trust him and buy the car here. I would highly recommend this business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

Was very plz with service my sales person was Vladimir bogachev very nice and answerd any ? I had. Kept my up to date on the process. Over all I was plz with everything in the purchase of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BEST SERVICE

best price to buy a car in metroplex and excellent service from limon very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

This was the best experience I had buying a car. My sales man Limon was outstanding and the owner Matt was great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Customer Service

Ask for Vladimir when you go inside. He helped me from beginning to end and I loved my entire car buying experience. I will definitely be back for my second car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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