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Exceptional Motorcar

(1,601 reviews)
Visit Exceptional Motorcar
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(419) 956-4830 (419) 956-4830

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exceptional Motorcar from DealerRater.

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Amazing !

Thank you Dustin Hernandez for finding the perfect car for me! You made it so easy on me. Thank you for the experience. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank You for your awesome review. I am glad you had a good experience.

Great experience

The selection was great. The service was great. My salesman I worked with, Jamie, was very helpful throughout the whole process. I would definitely reccomend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your Review

Very amazing people

Everyone there was extremely kind and officiant the salesman Paul duckett couldn't have been any kinder he drove the car I purchased and another employed followed to take my car home that day! If you are looking for a car I wouldn't recommend anyone but him. Thankyou so much in more than happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank You for your Review.

Awesome, will definitely be back!

The staff were very courteous and very helpful. No high pressure sales. They were interested in helping us find what we wanted not what benefited them. We would definitely recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your Review

Bought a vehicle

Paul and the crew at Exceptional Motorcar went above and beyond to help me get the car that I wanted. I will definitely go back in the future if I'm in the market for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank You for your review!!!!!!

smooth car buying process

Exceptional Motors was a very hassle free car buying process. I usually dread the whole process of buying a car, but I found Alan very easy to work with. The whole process was very easy and I would recommend this dealership to anyone looking for a new car. I left my Easy Pass in my old car and they even mailed it to me free of charge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review hopefully earned a lifelong customer!!!!

A wonderful experience

I had a wonderful experience at Exceptional Motorcars. Very professional without any pressure. Took the time to fit my needs without pressuring me to buy. Go visit them to get a wonderful experience in buying your next vehicle. 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank You for your review!!!! Hopefully we have earned a life long customer!!

Easy to work with

Thanks guys for a good experience. Fantastic selection of trucks - including diesel. Bought a used truck in beautiful condition. Drove from Michigan but worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank for your purchase!!!!! Hopefully we have made a life long customer.

Exceptional

Exceptional Motors is a great dealership. The dealership is very clean and the whole staff is very nice and welcoming. A special thank you to Jordan for helping us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank for your purchase!!!!! Hopefully we have made a life long customer

These guys are great!!

I walked in 15 minutes before they closed, explained I traveled 45 minutes to get there, I was a single mom and needed a car. The sales guy, Paul, not only had compassion for my situation but then stayed over an hour and 15 minutes to help get me into a better vehicle in my price range. On top of that he bought my mom a water. The finance guy Mike found the best loan for me and also stayed over....and it was his birthday! All there vehicles are very good priced and low mileage! Best experience I have EVER had at a car dealer! Exceptional Motorcar ROCKS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank for your purchase!!!!! Hopefully we have made a life long customer.