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Exceptional Motorcar

(1,611 reviews)
Visit Exceptional Motorcar
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(419) 956-4830 (419) 956-4830

Reviews

(1,611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exceptional Motorcar from DealerRater.

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Awesome dealership

We had been looking for a Dodge pickup and went to several deerships with no luck, then we stopped at exceptional and found the truck I wanted, and after telling my salesman what I wanted and how much I could spend they worked their magic we struck a great deal and I was able to drive the truck home the same day, I will always recommend this dealership to anybody looking for a good vehicle at a very reasonable price!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank for your purchase!!!!! Hopefully we have made a life long customer

Quality cars, professional and friendly staff.

This was a great place to buy a vehicle. The staff was very knowledgeable and very easy to work with. We worked out the deal shook hands and the were very prompt in getting me out the door with my car. Great work Dustin and thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank You for you Review!!!!! Hopefully we earned a life long customer!!!!

Knowledgeable service!

Dealer helped me find a car a loved, fit to my specifications and needs. We were greeted with friendly faces as soon as we walked in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Truck purchase.

This is the most cooperative & helpful team of salesmen We could ever imagine. Thank you all very much. Alan Beasley you rock. Will recommend you highly. Trip home was a dream. 🤗

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Super

First off, the selection of trucks holy smokes.I can say they treat you like family and make you feel right at home. I have told my friends to go to the dealership and look around... Staff is awesome...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We had a great experience. Would recommend talking to Jamie

We had a wonderful experience. They were helpful and very enthusiastic about finding something for us. Very friendly people! Had vehicles lined up for us and ready to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great job and fast

Made a deal over the phone went in and got the car did what they said they would do and were great to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

2013 Dodge Ram 1500 Laramie

I love my Dodge trucks and even more than that I love the 1500 Laramies. I searched on "Carguru" all the way down to Kentucky and was lucky enough to find this truck in Defiance Ohio. I emailed for information about the truck and within minutes I had a response back from Dustin. He was able to pre-approve me over the phone and got me a great deal on financing. Im a busy professional, and I live in Saint Joseph MI so getting to the dealership was my next obstacle... or so I thought. Dustin stayed late to accommodate my busy schedule and the finance team were right there to support him. I couldn't be happier with how smooth and fast this process was. This has by far been my best vehicle buying experience. And this is by far the best truck I've had. Thank you all at Exceptional Motorcar for an exceptional experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank You for your review!!!!! Hopefully we earned a life long customer!!!!!!!!!

Time savers

It was a little bit of a drive to get there but well worth it I planned on getting a SUV for my wife there and left and up also getting a car for myself! When the money right the day is bright!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing Expierence. Great People

I recommend this car dealership to everyone that wants a great expierence. You will not regret it or be let down in any way. They all treated us with so much respect and worked hard with us until they found the perfect deal and mini van for us to fit my familys needs and within a good budget for us for our family of 5. I think they went above and beyond to get us in a car as soon as possible. The first night we dropped in to check out a few cars we were wanting to look at we showed up at closing time and the guys went above and beyond that night and stayed 2 hrs past closing to help us get into the right deal and car that suited our needs. It took a few days to figure all the details out but within 48 hours i was driving off the lot in my brand new mini van totally loaded. My kiddos are very happy with it and and comfortable to ride now. I am so glad my hubby works so hard to have made this happen and our friends at Exceptional Motor. I just cant say enough about these guys at Exceptional Motor Car of how great they are and you all would be amazed at the deal and respect you get from them. Recommend Highly. They are very trustworthy and made sure the car was good to go and detailed before putting us in it. I will be back in the future for our car needs. Thanks everyone who helped make my new car dream come true. Robbie and Heather Fenter Austin, Kaidan and Issaac Fenter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.