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Exceptional Motorcar

(1,601 reviews)
Visit Exceptional Motorcar
Sales hours: 9:00am to 3:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(419) 956-4830 (419) 956-4830

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exceptional Motorcar from DealerRater.

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I have never bought a vehicle from out of state...

I have never bought a vehicle from out of state before.Was a little worried about driving 5 1/2 hours to see a truck that I just seen online. Mike and his team made the process very seamless. Awesome group of people they have their at Exceptional Motorcars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your business and kind review. We hope you are enjoying your new to you vehicle, and we hope to see you again in the future! Congratulations!

Great selection,great service.

Fair prices,we live in Milan Michigan,worth the drive, Jeremy Hines our sales person helped us find the vehicle we were looking for,we recommend Exceptional Motorcar for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Wow, Milan Michigan! What a drive that must have been!! We are very grateful for your business and kind review. We hope to see you again in the future for another vehicle!

Great service—Great vehicle—And an overall enjoyable...

Great service—Great vehicle—And an overall enjoyable experience. Worth the drive from Fort Wayne, IN. We will definitely recommend to our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your kind review. We are glad you made the trip for your new to you vehicle. We hope to see you again in the future for another vehicle!

So I purchased my vehicle via phone. I am in the military...

So I purchased my vehicle via phone. I am in the military stationed in Virginia. Doug made it very easy to get the paperwork out to me and explaining every step perfectly. When I am ready to buy my truck I am definitely going to exceptional motorcar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Cameron, Thank you for your interest in our business! We hope you come visit us when you get the chance.

Purchase of my vehicle was hassle free , I live in...

Purchase of my vehicle was hassle free , I live in Norwalk oh , it was worth the drive I'm happy with my purchase of my 2020 Durango

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The experience was great. Staff was fantastic . very...

The experience was great. Staff was fantastic . very friendly I would totally recommended shooting here. Well rounded company with great staff to back it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service, great car! Doug is a great salesman and...

Great service, great car! Doug is a great salesman and very patient. Glad for the referral by Alyssa Hoffman! We look forward to returning next year!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, the whole process was quick and painless....

Great service, the whole process was quick and painless. Jeremy did a great job putting me in the vehicle that suited me perfectly. Would recommend him and Exceptional to anybody!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Was one of the best bunch of people to work with. Would...

Was one of the best bunch of people to work with. Would work with them again in the future.Felt welcomed when I walked in the door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dealership has a pretty unbelievable selection of used...

Dealership has a pretty unbelievable selection of used vehicles, and the chevy malibu that I walked away with was a great price. Jordan, my sales rep., was very friendly and personable.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.