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Exceptional Motorcar

(1,611 reviews)
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Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(419) 956-4830 (419) 956-4830

Reviews

(1,611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exceptional Motorcar from DealerRater.

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Quin was one of the most detailed, and helpful salesman...

Quin was one of the most detailed, and helpful salesman I’ve personally ever spoken too!!! he made my fist car loan so simple for me. The car I chose is also doing great I love it, it’s just what I wanted I couldn't be happier!🙂🙂

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptional is an understatement! A 100 mile drive -...

Exceptional is an understatement! A 100 mile drive - Worth every mile. and let me tell you! The salesman Jamie went above and beyond (And I really mean ABOVE AND BEYOND) to make everything work out. I was walked through the entire process, step by step. There was no pressure for "this warranty" or "that accessory". Everything was straight forward. And when it was time to pull off in my new ride, I had a team of employees to send me off! Overall 10 out of 10 Would Recommend!! Thank you Exceptional Motorcar and Thank you Jamie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeremy was ok to work with but I feel like I should have...

Jeremy was ok to work with but I feel like I should have gotten more of there time and not had to wait so long to sign the paperwork

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchased a 2019 Honda Odyssey for our family. Everyone...

Purchased a 2019 Honda Odyssey for our family. Everyone was very friendly, helpful, and patient. We were happy to buy from our local dealer at a great price! Had an overall great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It was worth my 3-hour drive to buy from Exceptional...

It was worth my 3-hour drive to buy from Exceptional Motorcar. Great deals, great service, great people..... Highly recommend Jeremy for great work in meeting your vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My sales person Quinn was instrumental in my decision to...

My sales person Quinn was instrumental in my decision to purchase a used vehicle from Exceptional Auto. He took the necessary time and effort to go above and beyond to help meet my expectations and answer the multitude of questions I presented. As well, Quinn went out of his way to assist in areas that another coworker had left unattended , showing care for the customer as well, support for his team! The integrity and honesty displayed by Quinn will certainly be remembered and I will be happy to send any friends and family his way for future vehicle purchases. This entire experience was uplifting, as I felt welcome and cared for during my time at Exceptional Auto with Quinn as my salesperson! Quinn is a great asset to their team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nice truck, great selection, nice finance team. Remember...

Nice truck, great selection, nice finance team. Remember to make your customer know their business counts and that you're working for and with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great dealership the crew that they have working for them...

Great dealership the crew that they have working for them was very easy and good to work with the truck I got off the dealer is a very good truck at a very good price I would recommend them to anyone shopping for a good used vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptional Motors was awesome! Jordan was great to work...

Exceptional Motors was awesome! Jordan was great to work with! the process was quick and painless. Lol. Thanks so much for helping my Jeep dreams come true!!! #beepbeepinthejeepjeep

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Management never got back with me to resolve the issues...

Management never got back with me to resolve the issues we discussed. If the issues were resolved I would rate much higher. Poor follow through.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.