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Darrell Waltrip Buick GMC

(1,348 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award
New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Reviews

(1,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

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it was a great experienc other than you need to find a

it was a great experienc other than you need to find a way to pull credits without doing 5 pulls. it hurts the score.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Miriam Hernandez and Eric Stewart were great to work

Miriam Hernandez and Eric Stewart were great to work with. They were very courteous and professional. All of our questions were answered and our needs were met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

I've purchased at least 20 cars over the years and have

I've purchased at least 20 cars over the years and have developed quite a reluctance to having to buy through dealerships; however, this experience was the most wonderful one I've ever had. Everyone I worked with from E. Hess my sales rep, Nico the sales manager and Eric in Finance was truly a pleasure with whom to wok. Their professionalism and follow up was extraordinary. They truly place the customer first and go all out to make sure all bases are covered. I will definitely refer everyone I know interested in purchasing to visit Darrell Waltrip Buick GMC..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Although I got the car I wanted.

Although I got the car I wanted. The sales rep put me through xxxx. He attempted to take off some of the amenities that were offered through the videos. He also did not give me a second key to my vehicle. In his words they are not obligated to give me one but corporate will be called. Highly recommend another car dealer ship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact us at 615-465-5902. Thank you for your time and we look forward to hearing from you soon.

I made ANOTHER purchase at Darrell Waltrip Buick-GMC.

I made ANOTHER purchase at Darrell Waltrip Buick-GMC. The exceptional customer service and willingness to work with me to get the right vehicle at the right price will have me coming back again next time my family needs another vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Really simple process great price and great people.

Really simple process great price and great people. No xx. In and out with a great car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

The salesperson Amber Person, was very knowledgeable and

The salesperson Amber Person, was very knowledgeable and experienced in all areas of her position. Amber made it very easy and comfortable for the new purchase of my new GMC Sierra 1500 AT4X. I would recommend anyone to her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great people to work with.

Great people to work with. Polite and patience is Their virtue. The dealership was clean, offering of beverages and snacks for wait time. Very helpful personnel great place to look for new or used car. Will be back. Satisfied customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

Great experience all round!

Great experience all round! The trade-in value of our old car was reasonable. and we were surprised to be able to choose another from the large inventory on premises. Negotiations and final deal were finalized with absolutely no sales pressure after some friendly bantering. They worked with us! We are happy campers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

We had an awesome experience at Derrell Waltrip Buick

We had an awesome experience at Derrell Waltrip Buick GMC. Sales Rep. Mitchelll Altergott was very friendly and professional - fantastic to work with. I would highly recommend him for all of your vehicle purchasing needs. Everyone at the dealership was also very friendly. I love my new 2024 GMC Sierra truck!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!