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Darrell Waltrip Buick GMC

(1,344 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award
New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Reviews

(1,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

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My dealer was Melody Lee not Katie.

My dealer was Melody Lee not Katie. I had a great experience. Melody fought hard for me to get the car I deserved and went over and beyond to close the deal.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

Great people and easy to deal with.

Great people and easy to deal with. Super smooth transaction that made car buying an enjoyable experience.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

Very easy experience , knowledgeable staff and low

Very easy experience , knowledgeable staff and low pressure for add ons. Got a great deal on a great vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jpw9680, we are very happy we could provide you with a positive experience!

Extremely professional.

Extremely professional. Easy to work with. Not overly pushy. They listened to what we wanted. And then found the right car. Reed Mcmahan was the best person to work with. He made us very confident that we were being taken care of. He was very attentive. And Tuan Anh Nguyen was very glad to work with us again since he helped us buy our first Enclave several years before. Your dealership is the best.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

It was a pleasure to shop for my third car purchased from

It was a pleasure to shop for my third car purchased from Darrell Waltrip Automotive, 2 CRVs and now a Buick encore. My salesman was outstanding. Kace Sheme was kind and helpful through out the whole process. He offered no pressure but support. He allowed me to work in my time frame. He was so helpful in explaining the new technology.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

Best purchase experience ever.

Best purchase experience ever. They focused on customer needs, and responded favorably at every opportunity. Closing was easiest ever, too. No high pressure, and salesman genuinely worked to understand my needs, and responded well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

Buying a car from Darrell Waltrip was easy and they were

Buying a car from Darrell Waltrip was easy and they were so great to work with. While they didn’t have the Acadia I wanted they were happy to order me one. They actually found one elsewhere and traded for it in just 2 weeks. I would highly recommend them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you for choosing Darrell Waltrip Buick GMC!

Kevin Chang did an amazing job showing us their trucks.

Kevin Chang did an amazing job showing us their trucks. My son James and I were so happy to deal with someone who was professional, had a great sense of humor and was just all around a great person to deal with. We drove off with our 2024 Sierra AT4, and we tell you the whole experience was amazing. If you are looking for a Buick or GMC, ask for Kevin Chang. You will be happy you did!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you for taking the time to let us know about your experience!

Very clean place the sales people were professional and

Very clean place the sales people were professional and great people too deal with great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

Kace and Daniel are top notch.

Kace and Daniel are top notch. Courteous, professional. Got me exactly what I was looking for. Top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!