Skip to main content

Darrell Waltrip Buick GMC

(1,348 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award
New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Reviews

(1,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

We had a pleasant and easy transaction buying our new

We had a pleasant and easy transaction buying our new 2500 Denali ultimate. Our salesman Caleb was very knowledgeable and went out of his way to answer all of our questions and make sure we were completely satisfied with our purchase. We will definitely be back when we upgrade the wife from her high country to a Yukon Xl next year. Thanks again to the entire team that helped us get this beautiful new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Reed did a fantastic job helping us find our new vehicle!

Reed did a fantastic job helping us find our new vehicle! Thanks for all the help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

John and Mike in sales were fantastic.

John and Mike in sales were fantastic. Mike has been VERY helpful since the sale on technical questions, help, follow up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Eric was fantastic in explaining every little detail of

Eric was fantastic in explaining every little detail of our 2024 Hummer. The other Eric in finance was excellent in explaining the different warranties we could buy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Wonderful salesperson Caleb!

Wonderful salesperson Caleb!! Quick responsive and cared! The vehicle we purchased was clean and full of gas! Also wonderful follow up!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

Note sure why it's asking how I would rate Katie Mahoney

Note sure why it's asking how I would rate Katie Mahoney - Roy was the one who helped me (not sure his last name). Very happy with Roy's help and with my experience at Darrell Waltrip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Katie is our sales assistant here at DWB GMC, and helps send out reviews! We are very happy we could provide you with a positive experience!

I worked with Samantha Greer at the Derwal GMC dealership

I worked with Samantha Greer at the Derwal GMC dealership Samantha along with Kyle Kemp made me very appreciative of the dealership. I had been ripped off by the GMC dealership in Pensacola Florida and was sold the truck I could not use in the matter I needed to. Samantha and Kyle took the bull by the horns And found me exactly what I needed. Traded them out. Fantastic people. The checkout process was flawless and quick. I waited longer for them to detail my car a.k.a. Truck than it did for the whole process. I will recommend this place to everyone. Darrell Waltrip GMC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Purchased 2024 Buick Enclave.

Purchased 2024 Buick Enclave. Sales person was excellent. Finance person also excellent. Overall experience excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!

Rather not.

Rather not. If it was excellent I would not be holding off answering that. Lets just say our sales people &finance were delightful. But difference of opinion with higher ups was not good on the #1 package first on a 23 Buick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Kind, professional, and not high pressure.

Kind, professional, and not high pressure. Painless experience, which is rare for any auto dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!