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Darrell Waltrip Buick GMC

(1,346 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award
New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Reviews

(1,346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

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Excessive Cost -Info for Dealership Only

The cost for materials and labor was excessive to replace a battery in car fob, cabin filter and to insert refresher liquid. First time I've been disappointed with the cost associated with my car service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Barbara, we appreciate you taking the time to leave us this feedback. Costs have been up on raw materials across the industry and it is impacting our business. Hopefully they will go back down soon. Thank you for your business.

The sales staff was verry attentive and courteous.

The sales staff was verry attentive and courteous. We were able to shop and discuss stress free. We looked at several brands but the GMC brand came out on top for us. T J was there after the sale also to give answers till we had no more questions thanks to that DW staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Lawrence the General Manger and mike my salesman should

Lawrence the General Manger and mike my salesman should get a 5 stars. Wonderful guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

This is the best dealership in the southeast US.

This is the best dealership in the southeast US. Good people. Great deals. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Always a great experience buying a vehicle from Darrell

Always a great experience buying a vehicle from Darrell Waltrip GMC. Harrison took good care of us the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Preston was great to work with.

Preston was great to work with. I do not think you will find a more nice and genuine person than Preston. If you are looking reach out to Preston and the DW team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

It was an amazing experience.

It was an amazing experience. I will definitely be making my future purchases from here from this point on. Very friendly and patient. Roy Robert’s was my sales guy and he went above and beyond. Thanks for the great experience!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great job by Miriam, Eric and Daniel.

Great job by Miriam, Eric and Daniel. I was I pressed with their willingness to work with my needs to select the right vehicle and to make sure they got me the vehicle quickly. I needed the support from the team in order to provide flexibility on the schedule and they were fantastic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Truly enjoyed working with Amber.

Truly enjoyed working with Amber. She stayed in contact with us and helped us find exactly what we were looking for in a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

The team at this dealership was professional and very

The team at this dealership was professional and very helpful in providing us with dependable transportation after my bankruptcy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience!