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Darrell Waltrip Buick GMC

(1,344 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award
New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Reviews

(1,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

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The staff in the sales area were very warm and

The staff in the sales area were very warm and accommodating on arrival. Melody was particularly helpful as well as her finance guy. The service staff was a little lack luster. Overall, I will give the Waldrip team @ Buick GMC 👍🏽. They have worked to get the smoky smell out of my purchase. Although not yet successful, their willingness to please deserves 👏🏽.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

The associates are good, but additional training could

The associates are good, but additional training could make them better. I worked primarily with Willam and it seemed his training may have lacked one key ingredient...... know your audience! Not every buyer thinks the same.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC! We hope you have a great day!

Everyone was really nice and made me feel very welcome.

Everyone was really nice and made me feel very welcome. They really took care of me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Cannot speak highly enough of the team at DW Buick GMC!

Cannot speak highly enough of the team at DW Buick GMC! Kyle was such a help when it came to picking out the right Yukon XL, pricing, and trade value. The process could not have been easier for our clients and we are thrilled at the prospects of working with Kyle again! Preston Foreman, the product specialist, was great as well, from showing how everything works, to making sure the process went smoothly. Kyle and Preston made a great team! Thank you ALL!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

We had an absolutely wonderful experience with Preston

We had an absolutely wonderful experience with Preston buying our car. Above and beyond expectations! He treated us with respect and let us explore all options without pressuring or rushing us. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Ace and Daniel made the car buying process a breeze as

Ace and Daniel made the car buying process a breeze as first time car buyers!! His communication was great and he was very patient throughout the whole process. Will for sure be coming back for our second vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Darrel was professional and friendly .

Darrel was professional and friendly . He answered all my questions and thank you Alex for assisting me.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

I worked with Preston at the dealership and he was

I worked with Preston at the dealership and he was amazing. Service was too notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Absolutely amazing sales team!

Absolutely amazing sales team! Very informative about the vehicles and will buy again and would highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Everybody was very professional and they worked with me

Everybody was very professional and they worked with me to get a reasonable price on the car I bought. They even threw in a tank of gas and a wash. Overall my experience was very pleasant as I’ve dealt with some shady dealers in the past and these guys blew them out of the water. I would definitely do business with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Cole Howell, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!