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Darrell Waltrip Buick GMC

(1,346 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award
New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Reviews

(1,346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

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I had a lovely experience with Kace in Franklin, TN.

I had a lovely experience with Kace in Franklin, TN. He helped me purchase my new Encore gx sport touring and I love it!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

I had the best experience with Alexander at Darrell

I had the best experience with Alexander at Darrell Waltrip Buick GMC in franklin tn. He was very on point with everything and definitely made the process much easier . So grateful to have met him and had him by my side helping me get my new car ! Will forever recommend this dealership to all my family and friends , such a wonderful team .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Found my truck.

Found my truck. 3rd purchase from DW. Alexander, Eric and Loren were and have been VERY helpful throughout this whole process. They had JUST what I was looking for and I would recommend them to anyone. Go get ya some !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Robert Buck, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

My salesman Kace Sheme was awesome!

My salesman Kace Sheme was awesome! Financial settlement went so smoothly. I thoroughly enjoyed the experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

This was one of the best car deals I've had in a long

This was one of the best car deals I've had in a long time. The whole staff was friendly and professional. Melody was wonderful! You have a good employee in her and I hope she does very well in the future. I will definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Overall great team that took good care of us and we

Overall great team that took good care of us and we walked away happy. Would buy from again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Nico and Reed are exceptionally great representatives for

Nico and Reed are exceptionally great representatives for Darrel Waltrip GMC. They went above and beyond to make my experiences seamless and comfortable. They are a true assist to the company.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

I was pleased with my experience at Darrell Waltrip Buick

I was pleased with my experience at Darrell Waltrip Buick GMC. Roman was great to work with.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Since 2018 I have traded in 2 cars and bought 2 cars.

Since 2018 I have traded in 2 cars and bought 2 cars. Service is un-surpassed. My service agent, Amanda Nault is so personable and caring that I will not see anyone but her when I need service. In fact, the entire Waltrip family treats me like family wh e never I visit. The sales manager, Mr. Martin always treats me like and old friend, as well as my salesman, Mark, who is a native of my home town of Detroit. I am alway confident that my experience whike visiting is going to be met with the utmost concern, care, and respect that everyone should enjoy. Thank you my friends for the wonderful service that you always provide. Leslie Martin Powell Satisfied Customer

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Darrell Waltrip Buick GMC and we hope to see you again.

John Nabodny is an excellent salesman.

John Nabodny is an excellent salesman. Man of his word. Mike is also excellent, represents the dealership especially well. Parts department is what one expects of such a great dealership. All of your staff is super friendly. Wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!