Skip to main content

Rick Hendrick Chevrolet

(819 reviews)

Reviews

(819 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

I appreciate the warm and comfortable feeling that Mrs.

I appreciate the warm and comfortable feeling that Mrs. Belen gave me, for service my appointment. Also, when I came back the next to pick my car she was pleasant to be with, and hope to see her again as my service adviser.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ray, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day!

Great Labor Day sale, thank you for the experience and my

Great Labor Day sale, thank you for the experience and my time. Proud owner of a jeep !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Granillojob, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Survey

Thanks, Great service, will visit again soon, Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Janae is absolutely amazing!

Janae is absolutely amazing! She made our visit extremely easy and stress free! Thank you so much for being such an amazing employee to the company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for leaving us your feedback; your complete satisfaction is important to us. We hope to be of service to you again in the future.

Always accommodating for customers, easy to schedule

Always accommodating for customers, easy to schedule service appointments and on time delivery of vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

I had the pleasure of working with Tim Williams on

I had the pleasure of working with Tim Williams on purchasing my new Tahoe. I have to say it was an awesome experience from start to finish and highly suggest you ask for him if you’re looking to purchase a new car! Totally recommend Rick Hendrick Chevy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Westonpd15, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Norfolk! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great fast service

I?ve bought a lot of cars and Rick Hendrix Norfolk has been the fastest and easiest purchase I?ve done. Pricing was fair and without an outrageous market adjustment. Test drove the vehicle at 5:30pm and left at 8:30pm. No sitting around a dealership wasting your entire day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service department was prompt and on time for my

Service department was prompt and on time for my appointment. Was in and out. Very friendly service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us at Rick Hendrick Chevrolet. Kind regards!

Wonderful service.

Wonderful service. Great people. Very informed and knowledgeable about the Silverado. Friendly and willing to give a great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Nvines, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

The young lady was very efficient and helpful.

The young lady was very efficient and helpful. Waiting time wasn’t to bad. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cottrelljoyce2, we're glad to hear you enjoyed your visit! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Norfolk