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Rick Hendrick Chevrolet

(862 reviews)

Reviews

(862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet from DealerRater.

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People are friendly and the service there is fantastic.

People are friendly and the service there is fantastic. Grateful for the caring and helpful attitudes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

CoachDave, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

Helpful service

Mallory was super helpful taking care of an issue on my truck. I recommend her for service to anyone. Made my experience easy and enjoyable. She is super friendly and motivated to do her job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Extraordinarily clean Team is professional and

Extraordinarily clean Team is professional and welcoming Jessie was my Concierge. Jessie is a true inspiration for Old fashioned Customer support Thank You Jessie & Belan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Debbdanita, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day!

Excellent customer service very polite my advisor was

Excellent customer service very polite my advisor was Perla Colorado very helpful and understanding to my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your feedback. We are happy to hear that you enjoyed your visit. We would like to discuss your experience further, as we are concerned that there may have been more we could have done to earn a completely satisfied rating. At a time that works for you, please contact our General Sales Manager, Dave Miller at 757-455-4500. Thank you and we hope to hear from you soon!

They were very friendly and professional, .

They were very friendly and professional, . Perla and Kerry were very helpful, I will recommend them to all my friends..! Thanks so much..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us your positive review! We hope to see you again soon!

The experience was phenomenal very polite and

The experience was phenomenal very polite and professional ,made you feel very welcome . And continue to keep informed on everything that was going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words! We hope you have a great day!

Consumer response

everyone was very hopefully very nice.

First visit after moving to VA

Great Customer service! Thank you. They were very nice at checking

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad everything was completed quickly and to your satisfaction!

I contacted Perla online regarding a Tahoe.

I contacted Perla online regarding a Tahoe. She immediately connected with us and we set a time to come in. The experience from the initial contact to working our deal was outstanding. Kerry and Perla went out of their way to make sure we were satisfied. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We hope you'll choose us again in the future for your automotive needs!

Super customer service.

Super customer service. Accommodating. Explained every item. Patient with our questions and decisions. Easy process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank you for your help

Fast service, easy, understandable and very personable

Fast service, easy, understandable and very personable associates. Everyone from the person who greeted me, to the salesman, to the manager was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us your positive feedback! We hope you have a great day!