CRM Motors Pelham

4.5
(83 reviews)
Visit CRM Motors Pelham
Sales hours: 8:30am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 9:00am–5:00pm
Tuesday 8:30am–6:00pm 9:00am–5:00pm
Wednesday 8:30am–6:00pm 9:00am–5:00pm
Thursday 8:30am–6:00pm 9:00am–5:00pm
Friday 8:30am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(205) 419-8937 (205) 419-8937

Reviews

4.5
(83 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of CRM Motors Pelham from DealerRater.

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5.0

Great products and great customer experience!! Me and my...

Great products and great customer experience!! Me and my family definitely be back. The service department is great as well !!! Very accommodating!! Service is very reasonably priced !!

5.0

Everyone was super nice and helpful! My family has bought...

Everyone was super nice and helpful! My family has bought multiple cars from CRM and has not had one person not be helpful! Great place

5.0

Kieth and Blake were amazing through the whole visit! I...

Kieth and Blake were amazing through the whole visit! I couldn’t have asked for a better place to purchase my first car! I highly recommend CRM Motors! Super easygoing and they work with you to make sure all your car needs are met! Highly recommend!!

5.0

My son purchased a vehicle from CRM Motors and we had a...

My son purchased a vehicle from CRM Motors and we had a great experience. Keith & Blake were helpful, and courteous in every aspect of the buying process. We can’t recommend this company or guys enough to all our family & friends!

5.0

Purchased my new 2020 Silverado Touch country two weeks...

Purchased my new 2020 Silverado Touch country two weeks ago and I am absolutely in love with it! Special Thank you to Keith and Blake!

5.0

The CRM Staff is first class. Bought my Tahoe and my...

The CRM Staff is first class. Bought my Tahoe and my Wife's BMW from them. Also they have a first class service department if you have any problems.

5.0

I’ve bought 4 cars from Blake and his sales team at CRM....

I’ve bought 4 cars from Blake and his sales team at CRM. I won’t go anywhere else in Birmingham. Blake has taken care of every need I’ve ever had, and I consider him a friend. The best in Bham!

1.0

I want to buy, they don't want to sell

Found a truck that meets my needs and began negociating with Keith Wheeler Sales consultant at the dealership, I have been working with Kieth for almost 4 weeks to try and puchase this vehicle. I have made very serious offers to which they have not countered or attempted in any way to close the deal. Each time we communicate by email Kieth signs off with "hope we can do business in the future". It is almost like he dose not want to sell this truck to me for some reason and this gives me the feeling that they are not being honest. I asked for a Car Fax report and they said they cannot provide one. What reputable dealer can't provide a Car Fax? I do not believe they think i am a serious buyer because i live in Texas and am willing to make a great effort to go to Alabama and get this truck but the dealership is making it more difficult every day. At this point I may or may not get the truck and either way I am OK. I just need them to understand and treat me like i am a real buyer willing to pay them for a vehicle. I have purchased several vehicles in my day and This is the worst car dealing I have ever had to do.

1.0

Immoral

After purchasing a used truck from CRM in March, it has needed roughly $8000 in repairs, most covered by warranty, but, regardless, a vehicle should never be sold in this condition. The GM, Blake Whisenhunt, hasn’t an ounce of empathy. The truck has been in the shop for a total of 4 weeks out of the 11 I’ve owned it. This review could be so much worse but I’m literally at a loss for words. This has been an incredibly frustrating process, even more so for my pregnant wife. This truck was supposed to help us, not burden us. Please do not shop for a vehicle here.

1.5

Terrible

Bought a 2010 Ford F-250 diesel with only a little over 110,000 miles on it in March 2019. The truck is so bad that 2 different Ford dealerships cannot fix it. A couple of weeks after we bought the vehicle, the serpentine belt assembly went out and then the AC went out twice. The truck also apparently has an aftermarket anti theft device hardwired to it that is causing it to become completely disabled/nondriveable half the time. My husband and I lost hundreds of dollars in repairs and rentals not to mention work my husband lost due to issues with the truck. When I contacted CRM back in October they claimed they’d be willing to take it back, when I brought it in they said they “didn’t have enough room on the lot” and that they’d “find another buyer for me.” They never contacted me back after that and when I contacted them finally they told me they “hadn’t heard from anyone.” The truck is still at Ford undriveable and we had to buy a new $43,000 truck just so my husband could continue working. So if you enjoy owing $400 monthly payments on a $20,000 truck that doesn’t work, CRM is your place....