Skip to main content

Alan Webb Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alan Webb Mazda from DealerRater.

Want to share your experience with this dealership?

Write a review

Satisfied

Always good service with a smile and the oil change is priced right. Good bunch over there at Alan Webb, definitely became my regular service shop for my Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience

Sales or service these guys rock. Been there done that at many dealers and this place is different in a good way. Oil changes priced right and always a smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Sales and Service department!!

Overall the buying process was great and the service department did a good job and I have always been treated with respect.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Always a good experience

You would expect a little bit more of Shark Tank feeling when entering a dealership, it's very reassuring to know I will always get a warm welcome from the skinny guy sitting at the front desk, He's kind of like a walmart greeter, trust me, you'll know who Im talking about. everytime my Mazda has been serviced I have never been tossed around or overcharged with weird fees for things that don't need to even be repaired, and when I tell them my brakes are squeaking they actually fix my brakes and not try to tell me I need a water pump and timing belt!! Sounds familiar right? Jessica and Dave have truly earned my business. it really is a breath of fresh air to know my Alan Webb Mazda isnt the "typical" dealership you expect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I felt like I was part of the family.

I live really close to Alan Webb Mazda, and once I brought my car in for service, they quickly found some time to squeeze a simple oil change into their busy day. As soon as I walked in I felt like I was part of the family. Not only was I greeted and taken care of by the service advisors, but the salesmen as well. They were easy to talk to and made my 45-50 min wait turn into what felt like a 15 min conversation with a good friend. Thank you Alan Webb Mazda!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

A truly amazing car buying experience

We've all heard the horror stories that can come with buying a car. At age 55, I have more than a few of my own. When my wife and I decided to upgrade from a Jeep Grand Cherokee to a Mazda CX-7 we went to Alan Webb Mazda here in Vancouver, WA. I HAVE NEVER HAD A MORE PLEASANT CAR BUYING EXPERIENCE IN MY LIFE (caps lock intentional, shouting with joy)!! Our salesperson, Brian Lowe was incredible. Brian is actually now one of the sales managers and can work even harder to earn your business. I have referred close to a dozen of my friends and family to Brian and Alan Webb, that have all purchased and had the same incredible service and experience. Even without the added bonus of the $100 referral fee I would shout the Alan Webb praises from the rooftops. Looking for a different, POSITIVE car buying experience? Go talk to Brain Lowe at Alan Webb. This is the way a car buying experience should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No