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Alan Webb Mazda

(1,281 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Inventory

About our dealership

This seller has been on Cars.com since July 2014.
Alan Webb Mazda is not just a dealership; it's a community of Mazda enthusiasts dedicated to delivering an unparalleled automotive experience. From the first step into the showroom to the ongoing care of your Mazda, this dealership embodies a commitment to excellence, making it the preferred choice for Mazda lovers in Vancouver, WA, and beyond.
Webb Driven Price Protection!! We will honor any legitimate quote! some restrictions applycall for details.

Service center

Phone number (360) 216-0017

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(1,281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alan Webb Mazda from DealerRater.

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Happy to have worked with Roxie and for the excellent service I received. She was consistently respectful, soft‑spoken, and transparent throughout the entire process. There was absolutely no sales pressure, just honest guidance and availability and a smooth, comfortable experience. Her approach made the purchase simple, and I deeply appreciate her professionalism.

Happy to have worked with Roxie and for the excellent service I received. She was consistently respectful, soft‑spoken, and transparent throughout the entire process. There was absolutely no sales pressure, just honest guidance and availability and a smooth, comfortable experience. Her approach made the purchase simple, and I deeply appreciate her professionalism.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I was looking for a car for my son to drive to college. My top choice was a Mazda cx5 at Alan Webb. I called to set an appointment and Roxanne answered and met my son and I a few hours later. She was excited for him and had everything ready for our test drive when we arrived. Roxanne was friendly and knowledgeable and made the whole process easy. The only thing I didnt like was that the fuel light came on 10 miles from leaving the dealership and after writing a big check for a car I then had to fill the gas tank to make it home. I would definitely buy from her again the next time I'm looking for a car, all around great experience

I was looking for a car for my son to drive to college. My top choice was a Mazda cx5 at Alan Webb. I called to set an appointment and Roxanne answered and met my son and I a few hours later. She was excited for him and had everything ready for our test drive when we arrived. Roxanne was friendly and knowledgeable and made the whole process easy. The only thing I didnt like was that the fuel light came on 10 miles from leaving the dealership and after writing a big check for a car I then had to fill the gas tank to make it home. I would definitely buy from her again the next time I'm looking for a car, all around great experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Just dealt with Roxanne and I must say she is the best and most professional sales representative I have ever come across when purchasing a vehicle. She is very knowledgeable and friendly! Best experience ever. Thank you again will recommend her services to anyone I know looking to buy or lease a Mazda !

Just dealt with Roxanne and I must say she is the best and most professional sales representative I have ever come across when purchasing a vehicle. She is very knowledgeable and friendly! Best experience ever. Thank you again will recommend her services to anyone I know looking to buy or lease a Mazda !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Roxie was Great to work with. Friendly, no hassle, helpful, knowledgeable, followed up. Thank you as it was the best car purchase process we have been through.

Roxie was Great to work with. Friendly, no hassle, helpful, knowledgeable, followed up. Thank you as it was the best car purchase process we have been through.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They made the car buying process so simple, I don't know why I was so anxious to buy a car in the first place 🙄

They made the car buying process so simple, I don't know why I was so anxious to buy a car in the first place 🙄

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Everyone was super friendly, it was very quick and simple to find amd purchase the car I wanted. Roxanne helped me look at and choose my car and she was super friendly and helpful, they weren't pushy at all and were super patient when I was deciding between cars.

Everyone was super friendly, it was very quick and simple to find amd purchase the car I wanted. Roxanne helped me look at and choose my car and she was super friendly and helpful, they weren't pushy at all and were super patient when I was deciding between cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Roxanne was so kind, friendly, and helpful during our entire process of purchasing our vehicle. She answered questions, had immense amount of knowledge, and helped us feel secured in purchasing from Alan Webb Mazda dealership. I highly recommend purchasing your vehicle with this dealership.

Roxanne was so kind, friendly, and helpful during our entire process of purchasing our vehicle. She answered questions, had immense amount of knowledge, and helped us feel secured in purchasing from Alan Webb Mazda dealership. I highly recommend purchasing your vehicle with this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I purchased my 2018 Subaru Outback here and worked with Roxanne and the team. They were communicative, accommodating and made the process low pressure and quick. It was a good experience overall.

I purchased my 2018 Subaru Outback here and worked with Roxanne and the team. They were communicative, accommodating and made the process low pressure and quick. It was a good experience overall.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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This is a warning to anyone thinking about buying a car from Alan Webb Mazda. They are dishonest and do not stand behind their product. I was so disappointed. Their previous manager Omar swindled us and when I cane back to them awhile later for faulty issues with the car, their new manager sales manager Doug was equally misleading. Buy from someone else.

This is a warning to anyone thinking about buying a car from Alan Webb Mazda. They are dishonest and do not stand behind their product. I was so disappointed. Their previous manager Omar swindled us and when I cane back to them awhile later for faulty issues with the car, their new manager sales manager Doug was equally misleading. Buy from someone else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear you feel this way about your experience. However, we do want to clarify a few important facts for anyone reading your review. The vehicle in question was purchased pre-owned over a year ago, and at the time of purchase we worked hard to address your concerns and went above and beyond to earn your business, including paying for cosmetic wheel repairs prior to delivery. At the time, you were satisfied enough with the vehicle and the terms to move forward with the purchase. In addition, an extended service contract was offered and declined during the purchase process. That coverage would have assisted with repairs related to the A/C system concerns you are now referencing. We also want to clarify that the delay in licensing and registration after purchase was the result of unusually long processing times at the Oregon DMV during that period, which affected dealerships statewide and was outside of our control. We strive to be transparent and accommodating with every customer, and we respectfully disagree with the characterization of our team in this review.

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We were just looking at cars. The sales Rep came out and started talking to us and by the end of the morning we had a newer than ours. The sales rep was a very nice individual are curious to us. She seemed to know her stuff. If she did not she went and found a co-worker who know the answer.

We were just looking at cars. The sales Rep came out and started talking to us and by the end of the morning we had a newer than ours. The sales rep was a very nice individual are curious to us. She seemed to know her stuff. If she did not she went and found a co-worker who know the answer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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