Reviews
Do not trust.
Fake reviews, xxxxty cars and shady employees. Stay away from this place. Many places in the area will treat you with respect and earn your business. Actual reviews have pictures of vehicles that caught fire and broke down right after leaving the dealership. A friend of mine got a piece of junk from here, I went to check a vehicle for myself that looked good but it was also falling apart. Stay away from these scammers that will promise a lot and do nothing to help you.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Tiffani, It's unfortunate to hear you had a negative experience with us. We always make let our customer know they have the opportunity to have their vehicle inspected outside of our dealership by a 3rd party mechanic/technician. This gives our customers the opportunity to get a second opinion to make sure this is the vehicle they want at the price and quality they feel is fair. In the future we will make sure our customers are more aware if their options while shopping. Our goal is to sell quality used vehicles and provide superb customer service. Thank you for your feedback. Feel free to call the GM at this location at 330-634-9555.
Lied too
I talked to a salesman, cory for about a week got pre approved so I drove 3 hours to get there, sat there another 2 hours and then was told I was not able to get the loan, guaranteed credit approval my xxx. Talk about false advertising! And let alone tell me I was approved and needed 2500.00 down!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Stevepa, we appreciate your feedback. We apologize for your experience. Our vehicles sell very quickly,to be fair to all of our customers, we sell on a First come first serve basis. The only way to hold a vehicle is with a deposit which can be taken over the phone. We also do offer guaranteed approval. Looks like we were able to get you approved, just not under the conditions you were hoping for. We apologize for the long drive to our dealership. Thank you for your time.
Jason at Prestige Auto Group Fair and Friendly
We couch-shopped via the Internet for cars all over greater Portage County, Ohio, looking for a specific minivan for my elderly in-laws and wound up at Prestige Auto Group in Tallmadge. The vehicle was in great condition and presented as advertised with one pre-purchase repair needed. Jason was super easy to work with, offered us a fair deal and made it easy for the in-laws to take delivery. We suggest you patronize Prestige and ask for Jason the next time you are looking for gently used vehicles of all make/model.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Prestige Auto Group.
Great Purchase Experience
We couch-shopped via the Internet for cars all over greater Portage County, Ohio, looking for a specific minivan for my elderly in-laws and wound up at Prestige Auto Group in Tallmadge. The vehicle was in great condition and presented as advertised with one pre-purchase repair needed. Jason was super easy to work with, offered us a fair deal and made it easy for the in-laws to take delivery. We suggest you patronize Prestige and ask for Jason the next time you are looking for gently used vehicles of all make/model.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear you had an awesome time with us at Prestige Auto Group! Thanks for sharing your experience. We hope you stop by and see us again soon.
Thumbs up!
I worked with Jason Morgan! He was patient and helped me find the perfect SUV! I had very specific features I had to have and he got it for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had an awesome time with us at Prestige Auto Group! Thanks for sharing your experience. We hope you stop by and see us again soon.
Highly Impressed
From the initial phone call, to the completion of the deal, Jeff was truthful and had the right answers, and followed through with everything he said. I couldn't asked for better..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon.
Great experience
I had a great experience had an opportunity to work with Jeff. He was very accommodating and patient With me being indecisive. If you’re in the market for a new vehicle ask for Jaff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Prestige Auto Group and hope to see you again, take care!
Seamless!!!
Working with Jeff was AMAZING!! It was painless and effortless going through the car buying process with him. His personality and knowledge are the reasons why I will be buying from him again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience
Excellent experience I had The chance to work with Jaff. He Was very accommodating are providing world-class customer service. If you’re in the market for a new vehicle I recommend Prestige. Me & my wife purchased vehicles & had great experiences both times
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Prestige Auto Group.
Professional & Fast Results
Very professional and knowledgeable of the process (asked a lot of questions before test drive). Instant approval along with no money down based on my situation. Very glad I chose Prestige Auto.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind feedback of Prestige Auto Group and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.